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| The insurance industry, like so many others, was roiled by the pandemic’s many effects. Indeed, premium growth slowed and profits fell in 2020. Preliminary data suggests both rebounded in 2021—but the industry still faces considerable challenges, including revenue growth headwinds, the ongoing “fight for the customer,” and limited productivity improvements. So how can insurers meet this unique moment and restart value creation? The Global Insurance Report, free to download and read in full, outlines the state of the industry and highlights nine value levers that could help carriers define both where and how to play. Don’t miss it. |
| — Emily Adeyanju, digital editor, New York |
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The insurance industry struggles to create economic profit. But amid COVID-19’s enduring changes, opportunities await.
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