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Generative AI has entered the mainstream. How widespread is it among workers?

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Generative AI’s breakout year

In the news

•

Recruiters’ new assistant. Recruiters already use generative AI (gen AI) tools to find job candidates more efficiently. Experts at ad and marketing agencies report other benefits, too. They say gen AI is widening the candidate pool to include more diverse candidates, and it can reduce biases that might discourage diverse candidates from applying. But gen AI doesn’t always make recruiters’ jobs easier: candidates are using gen AI, too, which is raising the overall quality of resumes. That makes it harder for recruiters to spot the cream of the crop. [WSJ]

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Career builder or breaker? A recent Pew survey finds that workers are split on whether to expect AI technologies to help or hurt their careers over the next 20 years. But IT and technology workers—who are the most exposed to AI—are much more optimistic. They are nearly three times more likely to expect AI to help than to hurt their careers. The Pew research also indicates that women’s roles, which are less likely to require physical labor, are more exposed to AI than men’s. [WaPo]

“Nearly one-quarter of surveyed C-suite executives say they are personally using gen AI tools for work.”

On McKinsey.com

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Genuine interest in gen AI. The latest McKinsey Global Survey on AI shows how quickly generative AI tools have caught on. One-third of survey respondents say their organizations are regularly using gen AI in at least one part of their business, and about eight in ten respondents across regions, industries, and seniority levels have at least tried out a gen AI tool. Three-quarters predict that gen AI will cause significant or disruptive change in their industries, and many expect their companies’ AI investments to increase because of advances with gen AI .

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Expected effects on employees. Senior partners Alexander Sukharevsky, Alex Singla, Lareina Yee and coauthors find with this research that many organizations are not yet fully addressing the risks from gen AI adoption. For example, only 21% of respondents report that their organizations have established policies governing employees’ use of gen AI. Respondents expect gen AI adoption to change their companies’ workforce needs. See which business functions they predict will see the biggest changes and to what extent they expect workers to be reskilled .

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— Edited by Heather Hanselman, editor, Atlanta

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by "McKinsey On Point" <publishing@email.mckinsey.com> - 12:29 - 11 Sep 2023

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Generative AI has entered the mainstream. How widespread is it among workers?

Generative AI’s breakout year

In the news

“Nearly one-quarter of surveyed C-suite executives say they are personally using gen AI tools for work.”

On McKinsey.com