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Negotiation Skills: The Psychology Of Persuasion & Negotiation For Manager & Leaders Using NLP (24 & 25 Sept 25)

Please call 012-588 2728

 email to pearl-otc@outlook.com

PUBLIC PROGRAM

NEGOTIATION SKILLS:

THE PSYCHOLOGY OF PERSUASION & NEGOTIATION

FOR MANAGER & LEADERS USING NLP

Venue : AC Hotel by Marriott Penang            (SBL Khas / HRD Corp Claimable Course)

Date :    24 Sept 2025 (Wed)  |  9am – 5pm                            By Daniel

25 Sept 2025 (Thu)  |  9am – 5pm                       .      .

INTRODUCTION:

We are persuading and negotiating with others almost all the time in our daily work activities. Whether with business partners, clients, suppliers, colleagues or even family members, the success of our outcomes depends entirely on our understanding of the negotiation and communication process. When engaged in negotiations where your skill, as a smart negotiator and manager, may prevent losses, increase gains or enhance circumstances for you or your organization, it is imperative that you invest in your capability to:

Prepare effectively

Clearly understand the various personality types and their tendencies in Negotiation

Understand the needs & interests of all parties involved

Conclude better Win-Win agreements through creativity

Identify potential barriers or hindrances to the engagement

Adopt a collaborative approach to ensuring trust, rapport and long term gains

There is also a growing awareness that conflict at all levels in society is not always best resolved through force and coercion. What is needed is an increased ability on the part of leaders to develop successful outcomes through influence and persuasion rather than coercion and heavy-handed tactics. In addition, more than ever before, individuals need to be able to influence others on a 360-degree basis rather than just those individuals who report to them. This program will equip your executives and managers with vital skills to help in those processes. The course material is based on sound psychological approaches to negotiation, which include an understanding of personality, motivation and intelligence. The more practical and scientifically proven approaches of NLP (or Neuro Linguistic Psychology) and the development of rapport skills are also covered.

 

OBJECTIVES:

By the end of the course you will be able to:

Evaluate the essential psychological aspects of a range of approaches to influencing others and negotiating positive win/win outcomes

Apply the principles of a number of well-researched influence models in NLP

Develop and apply practical methods for effective win/win outcomes within your own organization.

Secure faster deals through powerful non-verbal techniques of Neuro-Linguistic Programming (NLP)

Utilize NLP reframes to turn impending objections into a winning outcome

Persuade and close with a difference – where they can’t say ‘No’

 

WHO MUST ATTEND:

Leaders and managers in middle management, purchasing and sales roles who want to increase their understanding of the psychological aspects of getting the best out of other people within their organization and as well as working out the best win-win deals with suppliers, contractors or customers. It is also suitable for HR professionals in selection and development posts.

Advance level course - for those wishing to develop existing skills/knowledge to a more advanced level in negotiation.

 

METHODOLOGY:

In this experiential training, the training facilitator adopts a coaching and facilitative approach. It is very important to engage the participants in reviewing their own outcome.

The activities are designed to illustrate key issues or challenges that the participants are facing in selling/persuading by using NLP tools to create illustrations and activities such as role plays, mind exercises and group discussions.

 

OUTLINE OF WORKSHOP

Day 1 Art & Science of Influencing

The nature of influence

- The basic mechanisms

- The psychology of overt and covert influence

Understanding the individual 

- The importance of identity, beliefs and values

- Assessing our preferred modalities to influence self/others

- Self assessment to understand our negotiation styles

Understanding human thought-process patterns 

- Establish how they think what they tink to make decisions

- Being able to shift thinking to change their decisions

- Identifying motivation patterns

- Persuasion techniques through understanding these patterns

Psychological models of individual and group processes 

- The significance of self-esteem

- Cognitive dissonance to influence individuals

- ‘Funneling’ rhetoric to influence groups

Influence behaviors 

- Specific actions-how to detect a ‘lie’

- Body language to lead others to be more suggestive

- Reframing for positive behavioral change

    

Day 2 Smart Negotiation Skills

Mental models, beliefs and understanding how influence works 

A review of relevant psychological concepts: 

- Personality

- Motivation

- Communication

- Intelligence.

Smart Negotiation strategies 

- Win/win or win/lose

- A negotiation mindset

- Opponents or partners

Examining power-bases 

- Practical investigation of a personal power-base

- The importance of perception

- Helping others change perception to agree with us

Tactical negotiation 

- Creating a negotiation plan

- Assessing the other side

- Tricks and tactics

- A powerful persuasive meta-model technique where they can’t say ‘No’

Managing human states in Negotiation 

- The role of anchoring

- Handling conflict and objections using Pacing & Leading techniques

- Practical tools for personal state management

** Certificate of attendance will be awarded for those who completed the course

ABOUT THE FACILITATOR

Daniel

Certified Professional Trainer, MIM

MBA (General) University of Hull, UK

Council of Engineering Institutions (UK) Part I & II

Associate Member of Institute of Electrical Engineers, UK

ISO Standardization Internal Auditor

NLP Master Trainer Certification, NFNLP US

Certified Master Conversational Hypnotherapist, IAPCH US

Certified Specialist in Neuro-Hypnotic Repatterning, SNLP US

Diploma in International Sound Therapy, IAST Alicante, Spain

Daniel has more than 30 years experience in the corporate world, out of which 20 years has been spent on coaching and training: teaching Sales & Negotiation Skills, Management & Leadership skills - training Companies and individuals on Coaching & Mentoring Skills, Communication Skills, Neuro-Linguistic Programming (NLP) and Project Management skills. And in the process, continually coaching and motivating all his students, staffs and associates to learn, grow and expand their personal paradigms and horizons.

He also has extensive sales management, marketing and sales experience; from selling single course programs to education franchise businesses; as well as single pieces of equipment right-up to multi-million US dollar projects for more than 15 years. In his last major corporate appointment as Assistant General Manager of GEC (UK), Mahkota Technologies, where he was fully in-charge of both local and regional sales for his Division, he successfully managed over 15 different products and systems, with an annual turnover of RM60 million, for both the domestic and regional markets.

He is an engineer by profession and has completed his professional engineering degree, the Council of Engineering Institutions, UK., Part I & II within 2 years, one year short of the normal period of 3 years.  As such he was awarded: Excellent Performance Award in the Professional degree. Positions held in the various multi-national corporate companies include from a young installation/service engineer to department manager & general manager of a leading MNC. Currently, he is a Certified Professional Trainer with the Malaysian Institute of Management (MIM) and Cambridge ICT.  He is also a Certified Master NLP Trainer of the National Federation of Neuro-Linguistic Psychology, USA.

He also specializes in Effective Communication & Project Management skills, Management & Leadership Skills, Sales training applying Neuro-linguistic Programming and Subconscious Learning in order to accelerate adult learning. His other specialties include Functional & Instructional English for the Workplace, Effective English for Front-liners, Writing Skills, Presentation skills and Engaging Dialogue.

Daniel recognizes the great potential within each individual participant and he believes in making a difference in their learning through his personalised, demonstrative, practical and dynamic approach to make training an enjoyable and valuable experience.  His passion for training stems from his innate desire to empower all those individuals who are keen to seek knowledge, wisdom and self improvement; so that they can be the person they need to be to have what they want.

  

(SBL Khas / HRD Corp Claimable Course)

TRAINING FEE

2 days Face-to-Face Public Program

RM 2,250.00/pax

(excluded 8% SST)

Group Registration: Register 3 participants from the same organization, the 4th participant is FREE.
(Buy 3 Get 1 Free) if
Register before 15 Sept 2025.  

Please act fast to grab your favourite training program!

 

We hope you find it informative and interesting and we look forward to seeing you soon.

Please act fast to grab your favorite training program!

Please call 012-588 2728 or email to pearl-otc@outlook.com

 

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Thanks 

Regards

Pearl


by "pearl@otcmarketing.com.my" <pearl@otcmarketing.com.my> - 10:31 - 11 Jul 2025