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Harness the power of generative AI
The Shortlist
Level up Curated by Liz Hilton Segel, chief client officer and managing partner, global industry practices, & Homayoun Hatami, managing partner, global client capabilities
Hello, Shortlist readers! We’re back with another edition in our new format. We know it’s hard to sort through all the information out there to find the articles and reports that spark new ideas. Twice monthly, we bring you four new insights out of the dozens we publish that we think are worth a second glance from any business leader in any geography. We hope you enjoy them.
— Liz and Homayoun
The future is here; it’s just unevenly distributed. The metaverse is popping up everywhere. By 2030, we estimate the metaverse could generate up to $5 trillion in value. Risk, you say? Sure, there are risks—but the biggest one is missing the boat. Proponents see the metaverse not as a fad but as the next iteration of the internet. We outlined a path for cautiously optimistic CEOs to follow into the future.
We hope you find this synthesis helpful. See you in two weeks with four more ideas from McKinsey.
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by "McKinsey Shortlist" <publishing@email.mckinsey.com> - 02:38 - 10 Feb 2023 -
Investors have an opportunity to lift up Black communities. Our road map reveals how.
On Point
Eight areas could make a difference Brought to you by Liz Hilton Segel, chief client officer and managing partner, global industry practices, & Homayoun Hatami, managing partner, global client capabilities
• Interest in impact investing. A recent McKinsey survey on ESG and impact investing has found that the majority of investors now consider ESG factors as part of their investment and portfolio management decisions, notes McKinsey senior partner Shelley Stewart III and coauthors. The groundswell of interest in ESG and impact investing dovetails with the elevation of Black economic mobility as a prominent issue. Economic mobility—and, by extension, the experiences of Black Americans—is a critical component of the S in ESG.
— Edited by Belinda Yu, editor, Atlanta
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by "McKinsey On Point" <publishing@email.mckinsey.com> - 12:52 - 10 Feb 2023 -
How carve-outs can unleash value
Harmony Internal - McKinsey
Reap the rewards Brought to you by Liz Hilton Segel, chief client officer and managing partner, global industry practices, & Homayoun Hatami, managing partner, global client capabilities
What’s the most value-creating support structure for each business in a larger company’s portfolio? Too often, the default assumption is “mini me.” But the ideal model is typically not the familiar one. In a new McKinsey Quarterly article, McKinsey partner Anna Mattsson and her coauthors state that “separations present an unrivaled opportunity for both transacting and transforming—by anchoring in the question ‘what is most value creating?’” Give it a read and understand the benefits of building the right support structure that is unique to the specific needs of the newly divested businesses and the five steps that will help get you there.
Quote of the day
Chart of the day
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— Edited by Joyce Yoo, editor, New York
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Copyright © 2023 | McKinsey & Company, 3 World Trade Center, 175 Greenwich Street, New York, NY 10007
by "McKinsey Daily Read" <publishing@email.mckinsey.com> - 06:37 - 9 Feb 2023 -
New for 2023, discover the opinionated guide to API management
New for 2023, discover the opinionated guide to API management
New for 2023 - Get our exclusive insights. No gate, no fluff.Hey, you. You're doing great!
We just launched the opinionated guide to API management and wanted to share it with you. Find out what’s hot – and what’s not – on the API scene right now, according to (very opinionated) industry experts.
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Get your hands on ten chapters of direct and actionable tips, tools and processes you need to help navigate the uncertain waters of 2023.
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by "Budhaditya Bhattacharya" <budha.b@tyk.io> - 11:00 - 9 Feb 2023 -
Why great health may be within reach
On Point
Escape the healthcare matrix Brought to you by Liz Hilton Segel, chief client officer and managing partner, global industry practices, & Homayoun Hatami, managing partner, global client capabilities
• Greater control over great health. As McKinsey Health Institute coleader Lars Hartenstein and his coauthor ask in a recent article: “If changing an aspect of your life within your control decreased the odds of acquiring dementia by 25%, would you want to know about it?” Currently, more than 90% of all healthcare expenditures are spent on treating physical disease or physical symptoms. Meanwhile, less than 5% of modifiable drivers of health are defined consistently or at all, captured systematically, and made broadly available as data.
— Edited by Katherine Tam, editor, New York
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by "McKinsey On Point" <publishing@email.mckinsey.com> - 12:21 - 9 Feb 2023 -
Consumers care about sustainability—and back it up with their wallets
Harmony Internal - McKinsey
Embrace it Brought to you by Liz Hilton Segel, chief client officer and managing partner, global industry practices, & Homayoun Hatami, managing partner, global client capabilities
Do consumers really care about buying environmentally and ethically sustainable products? Turns out, the answer is yes. According to a joint study by McKinsey and NielsenIQ, there is a clear link between environmental, social, and governance (ESG)-related claims and consumer spending. Products that claimed to be environmentally and socially responsible averaged 28 percent cumulative growth over the past five years, compared to 20 percent for products that made no such claims. For more on how to develop a consumer-centric ESG strategy that could benefit your company’s financial performance as well as the planet, check out this new article by McKinsey partner Jordan Bar Am, senior partner Steve Noble, and their coauthors.
Quote of the day
—Nicholas Bloom, Professor of Economics at Stanford University, on the downside of fully remote work in a recent episode of the Forward Thinking podcast
Chart of the day
ALSO NEW
— Edited by Katherine Tam, editor, New York
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Copyright © 2023 | McKinsey & Company, 3 World Trade Center, 175 Greenwich Street, New York, NY 10007
by "McKinsey Daily Read" <publishing@email.mckinsey.com> - 06:15 - 8 Feb 2023 -
What do finance chiefs view as the top risks to company growth?
On Point
Our first McKinsey CFO Pulse survey Brought to you by Liz Hilton Segel, chief client officer and managing partner, global industry practices, & Homayoun Hatami, managing partner, global client capabilities
• CFO check-in. CFOs appear to be spending less time on long-term strategic goals, such as building capabilities and pursuing organizational growth, as they focus on tackling macroeconomic headwinds that are challenging the bottom line, according to the findings of the first McKinsey CFO Pulse survey, developed by McKinsey partner Ankur Agrawal and coauthors. For CFOs, the biggest risks to future growth include rising interest rates and inflation, our survey reveals.
— Edited by Alexandra Mondalek, editor, New York
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by "McKinsey On Point" <publishing@email.mckinsey.com> - 12:31 - 8 Feb 2023 -
Author Talks: How to stay healthy no matter what
Harmony Internal - McKinsey
Embrace health Brought to you by Liz Hilton Segel, chief client officer and managing partner, global industry practices, & Homayoun Hatami, managing partner, global client capabilities
What does health mean now? In the past, we’ve thought of health as simply the absence of disease. But for father-daughter duo Alex Jadad and Tamen Jadad-Garcia, that’s an outdated definition. For them, a doctor and healthcare entrepreneur, health is instead the ability to adapt to inevitable physical, psychological, and social challenges we face throughout our lives. “Without adaptability,” says Dr. Jadad in a new McKinsey Author Talks, “it’s not possible to feel healthy.” To learn more about why adaptability is key to good health no matter what—and why the doctor prescribes having plants in your house—check out the interview.
Quote of the day
Chart of the day
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— Edited by Stephanie d’Arc Taylor, editor, Southern California
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by "McKinsey Daily Read" <publishing@email.mckinsey.com> - 06:09 - 7 Feb 2023 -
Seats are filling up - Odoo is coming to Bangkok in 2 weeks!
Hello,
On Tuesday, 21 February 2023, we are hosting 2 events in Bangkok at Westin Grande Hotel Sukhumvit:Odoo Partnership Enablement (9:45 AM - 12 PM) - Exclusive for Software Implementers and Developers
Odoo Roadshow Bangkok (2 - 6 PM) - Open for ALL interested in learning how to digitalize your business operations more efficiently
Join us to discover the best integrated digital tools for companies and the opportunity to become our Partners to provide Odoo solution for local businesses.
Register Odoo Roadshow Bangkok 2023or, click on this link: https://www.odoo.com/r/bGd
*Registration is free, but mandatory.
---1. Morning Event: 9:45 AM - 12 PM | Odoo Partnership Enablement
Exclusive event for: Software implementers, Developers, IT services providers, anyone who wants to implement Odoo for local businesses
Agenda:
9:45 - 10:15 AM | Welcoming
10:15 - 11:15 | Introduce the Odoo Partnership Program, benefits of Odoo Partners and live Q&A with Odoo team
11:15 - 12:00 | Networking with Odoo team and local partners
*Event will be held in English
2. Afternoon Event: 2 - 6 PM | Odoo Roadshow Bangkok
Open event for: ALL businesses
You want to know more about business digitalization and choosing the right management software for your business? Join us in the Odoo Roadshow Bangkok! You will learn about how Odoo can help boost your overall business performance with our software solution and see a live demo from our product expert.
Agenda:
2:00 - 2:30 PM | Welcoming
2:30 - 4:00 PM | Introduction about Odoo - Demo on our integrated business apps: AI-assisted Website builder, eCommerce, Accounting, Manufacturing, etc.
4:00 - 5:00 | Partner Panel Talks
Trinity Roots: Why SMEs Fail in ERP Implementation?
Cybernetics: Improve your business efficency for success
Newlogic: How to Take Control of Your Business Transformation Journey
5:00 - 6:00 PM | Networking with Odoo Experts and local partners
More information on our events HERE
We look forward to seeing you at our Bangkok event!
Special thanks to our event sponsors
Best regards,
Odoo APAC Events Team
by "Odoo Events" <events@odoo.com> - 02:56 - 7 Feb 2023 -
Retailers now sell more than just their own products
On Point
Explore the expanding world of retailer services Brought to you by Liz Hilton Segel, chief client officer and managing partner, global industry practices, & Homayoun Hatami, managing partner, global client capabilities
• Beyond traditional retail. As retailers face pressure to grow profitably, getting into the services business is an attractive option. Retail-adjacent services—such as consumer finance, healthcare, or travel services—have higher profitability and growth potential than traditional retail does. Furthermore, as McKinsey partner Marco Catena explains in a recent webinar, a survey of more than 6,000 European consumers showed that many are dissatisfied with their current service providers and would be willing to switch to a retailer’s service offerings.
— Edited by Monica Toriello, editorial director, New York
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by "McKinsey On Point" <publishing@email.mckinsey.com> - 12:09 - 7 Feb 2023 -
How to close the Black tech talent gap
Harmony Internal - McKinsey
Expand opportunities Brought to you by Liz Hilton Segel, chief client officer and managing partner, global industry practices, & Homayoun Hatami, managing partner, global client capabilities
While the growth of the tech industry over the past couple of decades has led to more jobs, its employees do not reflect the makeup of the broader American workforce. Black Americans represent 12 percent of the US workforce but only 8 percent of tech jobs. And Black executives make up only 3 percent of the C-suite in tech. What can be done to close this talent gap and increase Black representation in technology? A new article by McKinsey partner Jan Shelly Brown, senior partner Mark McMillan, and their coauthors explores five ways individuals and organizations can invest in Black tech talent. Be sure to check it out and seize the opportunities.
Quote of the day
—Casey Santos, the CIO of Asurion, on hiring good developers in “Focusing on developer experience and embedded security for cloud”
Chart of the day
ALSO NEW
— Edited by Joyce Yoo, editor, New York
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by "McKinsey Daily Read" <publishing@email.mckinsey.com> - 06:48 - 6 Feb 2023 -
Consumer behavior—what’s changed, what hasn’t: A leader’s guide
Harmony Internal - McKinsey
Spending shift Brought to you by Liz Hilton Segel, chief client officer and managing partner, global industry practices, & Homayoun Hatami, managing partner, global client capabilities
The strong consumer spending of the past two years may have lulled companies into taking their customers for granted. But now, as high inflation and increasing pessimism about the economy push many people to cut their spending, leaders should watch for new consumption patterns: “These times call for a nuanced understanding of how consumers are feeling and reacting given an increasing number of external shocks,” says McKinsey partner Tamara Charm. “The need to reassure consumers is paramount so they know they’re making smart purchases.” Whether your organization’s customers are businesses or consumers, it’s important to monitor—and cater to—their behaviors and preferences closely, as we discuss in this issue.
Amid high inflation and economic uncertainty, “companies should continuously track swings in sentiment and spending,” suggest McKinsey senior partner Kelsey Robinson and colleagues in their article on the findings of our latest Consumer Pulse Survey. With pessimism about the economy increasing, more people are tightening their purse strings by delaying purchases, adjusting the quantity or pack sizes of what they buy, or trading down to lower-priced products. Still, some categories and channels—for example, retail apparel, electronics, restaurants, and grocery stores—continue to do well, and higher-income consumers of all ages expect their spending to grow regardless of whether they’re buying essential or nonessential goods. In this unpredictable environment, companies may need to work a lot harder to satisfy their customers. That could mean designing highly personalized offerings, placing big bets for long-term growth, and creating agile operating models that enable adaptation to rapid shifts in consumer behavior.
That’s the percentage of respondents to a McKinsey survey of B2B decision makers who say that omnichannel sales models are now as effective or more effective than the ones in place before the pandemic. In omnichannel commerce, customers engage with sellers through a variety of channels—for example, face-to-face, videoconferencing, online chat, self-service, or online marketplaces. Most B2B customers now use ten or more channels to interact with suppliers, up from five in 2016. B2B sellers rank e-commerce as their most effective channel, but they don’t write off in-person contact just yet: “59 percent of customers say they will buy from a supplier only if they’ve met in person at least once before,” according to McKinsey senior partner Steve Reis and colleagues.
That’s from a recent McKinsey article on how organizations can become indispensable to customers. Companies should think big and upgrade digital capabilities “to move past basic transactions and provide experiences that solve a much broader set of their customers’ problems,” suggest McKinsey senior partners Arun Arora and Kevin Wei Wang and their coauthors. Six major forces—among them sky-high customer expectations and advances in technology—are pushing companies to rethink how they approach the customer experience. Organizations may want to begin by evaluating their current e-commerce status unflinchingly and assessing their weak spots in areas such as profitability, operational efficiency, technology, and coordination across the enterprise.
When COVID-19 was at its peak, many people adopted new behaviors, such as baking bread, cooking meals at home, or taking in pets. But companies should ask, “Which of those consumer behaviors are truly going to persist and be ‘sticky’ coming out of this pandemic?” says McKinsey partner Kari Alldredge in this McKinsey on Consumer and Retail podcast. The answer no longer lies solely in traditional market research, which asks consumers how likely they are to buy a product; rather, companies should consider mining online data—such as ratings and reviews on e-commerce sites—to help with truly understanding what consumers are thinking, feeling, and, ultimately, buying, Alldredge says. Based on what they learn, organizations could even quickly test and adjust products online rather than invest in mass product development for store shelves. Alldredge’s advice to leaders of consumer companies? “Listen; don’t tell.”
Leaders should be nimble in keeping up with customers’ changing preferences. But old habits die hard. For the most part, people have returned to pre-COVID-19 lifestyles and buying patterns; they’re flocking to shopping malls and gyms and no longer hoarding toilet paper. Nevertheless, they’re not giving up online entertainment or videoconferencing anytime soon. Understanding this balance of old and new behaviors can help organizations better seize and hold customer loyalty.
Lead by knowing your customers.
— Edited by Rama Ramaswami, senior editor, New York
Update: The Spotlight Interview in last week’s Leading Off did not include the recent change in leadership at Majid Al Futtaim. The content has been updated to reflect that Alain Bejjani is no longer CEO.
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by "McKinsey Leading Off" <publishing@email.mckinsey.com> - 02:14 - 6 Feb 2023 -
Demand for shared mobility is surging. What are the trends to know?
On Point
Four key segments of shared mobility Brought to you by Liz Hilton Segel, chief client officer and managing partner, global industry practices, & Homayoun Hatami, managing partner, global client capabilities
• Shared-mobility surge. From ride hailing and robo-taxis to shared e-bikes, spending on shared mobility could grow rapidly over the next decade, with profound implications for policy makers, companies, and consumers, reveal McKinsey partners and McKinsey Center for Future Mobility coleaders Kersten Heineke and Timo Möller and their colleagues. The number of e-hailing trips tripled from 5.5 trillion in 2016 to 16.5 trillion in 2019, per McKinsey analysis. Spending on shared-mobility services could reach $500 billion to $1 trillion in 2030.
— Edited by Belinda Yu, editor, Atlanta
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by "McKinsey On Point" <publishing@email.mckinsey.com> - 12:25 - 6 Feb 2023 -
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by "Schneider Electric" <reply@se.com> - 08:00 - 5 Feb 2023 -
Upcoming books and an emerging economy for the new year
Readers & Leaders
Start fresh THIS MONTH'S PAGE-TURNERS ON BUSINESS AND BEYOND
January may be over, but McKinsey is still busy sticking to its resolution of sustainable, inclusive growth. In this year’s first edition of Readers & Leaders, McKinsey senior partners Miklós Dietz and Venkat Atluri break down the multitrillion-dollar promise of the emerging ecosystem economy and lifelong economists discuss labor distribution and industrial policy with members of McKinsey Global Publishing.
Watch new Author Talks interviews, catch the highlights from Davos 2023, and check out this month’s top bestselling business books, prepared exclusively for McKinsey by NPD. Itching for more? Visit McKinsey on Books for the latest, and to get Readers & Leaders in your inbox monthly, click here to subscribe.IT BEARS REPEATING
“We are expecting that by 2035, around one-third of the global GDP—which would be more than half of the distribution part of the GDP—will actually be orchestrated by cross-industrial ecosystems. … The enormous valuation increase of cross-industrial companies, even after the recent correction, is very visible. Over the past two years, $8 trillion has moved into ecosystem players. The markets are assuming and expecting to see early moves to grab a large part of this future value, because in this new ecosystem, the magic is not market share anymore—it’s customer ownership.”
—Miklós Dietz, McKinsey senior partner and coauthor, with senior partner Venkat Atluri, of The Ecosystem Economy: How to Lead in the New Age of Sectors Without Borders (John Wiley & Sons), in a recent edition of Author Talks.IN CASE YOU MISSED IT
Lifelong labor economist Myra Strober shares the framework for making life’s hardest decisions from her popular Stanford course, Work and Family: “How to divide the work is a major issue in marriages. It depends on the kinds of jobs each of you have, the kinds of preferences each of you have, how many children you want, where you want to live, and how complicated your lives are. However, you can’t plan everything in advance. There’s an old Yiddish saying: ‘Man plans and God laughs.’” Watch the full interview.
Institutional economist Ha-Joon Chang tracks the evolution of industrial policy and democracy in a capitalist economy: “When I first started doing research on this as a graduate student in the late 1980s, industrial policy for many people was a four-letter word—it was something that you didn’t mention in polite company. Today, a lot of countries that used to denounce industrial policy are now very keen to do it.” Watch the full interview.MCKINSEY AT DAVOS
Decision makers gathered for the World Economic Forum’s annual meeting in Davos, Switzerland, last month to identify sustainable solutions to global issues. Revisit our Author Talks interviews on some of the key themes from #WEF23:
MORE ABOUT DAVOS
LOOKING AHEAD
BUSINESS BESTSELLERS TOP
8
BUSINESS OVERALL
BUSINESS HARDCOVER
DECISION MAKING
ECONOMICS
ORGANIZATIONAL BEHAVIOR
WORKPLACE CULTURE
DIVERSITY & INCLUSION
SUSTAINABILITY
BOOKMARK THIS
If you’d like to propose a book or author for #McKAuthorTalks, please email us at Author_Talks@McKinsey.com. Due to the high volume of requests, we will respond only to those being considered.
—Curated by Molly Liebergall, editor, New York
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by "McKinsey Readers & Leaders" <publishing@email.mckinsey.com> - 07:10 - 5 Feb 2023 -
The week in charts
The Week in Charts
Closing the digital divide, AI’s potential, and more Share these insights
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by "McKinsey Week in Charts" <publishing@email.mckinsey.com> - 03:09 - 4 Feb 2023 -
Where does the world go from here?
Harmony Internal - McKinsey
Plus, deciding whether to double down, decouple, or diversify The first month of the new year is in the rearview, and we didn’t quite get the fresh start we were hoping for. Between geopolitical stress, climate change, and macroeconomic uncertainty—topics that were front and center at the World Economic Forum’s annual meeting in Davos—the business environment remains turbulent in 2023. Where does the world go from here? Our two featured stories this month attempt to provide some clarity. In a new article, senior partners Michael Birshan, Homayoun Hatami, Ida Kristensen, and coauthors offer potential scenarios to help business leaders set their top priorities and prosper in a 3 × 3 world where uncertainties are multiplied. And the McKinsey Global Institute’s Olivia White, Jonathan Woetzel, Sven Smit, and Jeongmin Seong assess the future of globalization as we know it—and outline why leaders must take a granular approach when deciding whether to double down, decouple, or diversify. Other highlights in this month’s issue include the following topics.
• why now is the time to choose a new innovation portfolio
• how leaders can make the most of tech
• five emerging HR operating-model archetypes
• the factors that suggest the metaverse is truly a CEO issue
Innovation: Your solution for weathering uncertainty
When the times get tough, the tough get innovative and create paths to future growth.
Discover fresh insightsNew year’s resolutions for tech in 2023
McKinsey Technology leaders offer their insights on how business leaders can make the most of tech this year.
Lead in techHR’s new operating model
Interviews with more than 100 chief human resources officers and people leaders reveal how the HR operating model is changing to drive value in a volatile business environment.
Put people firstA CEO’s guide to the metaverse
It’s too big to ignore—yet its future is far from certain. Companies need to dip a toe in the water and plan to take the plunge should developments warrant.
Get a fresh startArtificial intelligence in strategy
AI tools can help executives avoid biases in decisions, pull insights out of oceans of data, and make strategic choices more quickly. And that’s just the beginning.
Be deliberateDiversity, Equity and Inclusion Lighthouses 2023
Leaders need clarity on what works to improve diversity, equity, and inclusion. Our 2023 report shows success factors that contributed to significant, quantifiable, scalable, and sustainable DEI impact.
Be accountableMcKinsey and the World Economic Forum 2023
As a strategic partner to the World Economic Forum, McKinsey engaged with Davos 2023 participants to identify impact-oriented solutions that can help contribute to a better world.
Explore the key themesMcKinsey Explainers
Find direct answers to complex questions, backed by McKinsey’s expert insights.
Learn moreMcKinsey on Books
Explore this month’s best-selling business books prepared exclusively for McKinsey Publishing by NPD.
See the listCharting the Path to the Next Normal
Our daily chart helps explain a changing world—as we strive for sustainable, inclusive growth.
Dive inMcKinsey Classics
Get the logic and the math right for a successful customer experience transformation program with “Linking the customer experience to value.”
RewindThe Daily Read
Our must-read insights of the day, delivered to your inbox Monday through Friday—read a sample and sign up for it or any of our 40+ free email subscriptions.
Subscribe— Edited by Eleni Kostopoulos, managing editor, New York
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Copyright © 2023 | McKinsey & Company, 3 World Trade Center, 175 Greenwich Street, New York, NY 10007
by "McKinsey Highlights" <publishing@email.mckinsey.com> - 11:27 - 4 Feb 2023 -
Investing in human capital, supporting Black economic mobility, understanding ESG, and more big reads for the weekend
Harmony Internal - McKinsey
Get cozy with these big reads Brought to you by Liz Hilton Segel, chief client officer and managing partner, global industry practices, & Homayoun Hatami, managing partner, global client capabilities
Get cozy this weekend as you catch up on this week’s big reads on prioritizing human capital, investing in Black economic mobility, digital and analytics in life sciences, and more.
QUOTE OF THE DAY
chart of the day
Ready to unwind?
— Edited by Joyce Yoo, editor, New York
Share these insights
Did you enjoy this newsletter? Forward it to colleagues and friends so they can subscribe too. Was this issue forwarded to you? Sign up for it and sample our 40+ other free email subscriptions here.
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Copyright © 2023 | McKinsey & Company, 3 World Trade Center, 175 Greenwich Street, New York, NY 10007
by "McKinsey Daily Read" <publishing@email.mckinsey.com> - 06:37 - 3 Feb 2023 -
Performance through people: Transforming human capital into competitive advantage
Harmony Internal - McKinsey
Emphasize skill development Share these insights
by "McKinsey Global Institute" <publishing@email.mckinsey.com> - 02:58 - 3 Feb 2023 -
What are some of the biggest disruptions to global food supply?
On Point
Four pathways to transform food economies Brought to you by Liz Hilton Segel, chief client officer and managing partner, global industry practices, & Homayoun Hatami, managing partner, global client capabilities
• A global problem. Food insecurity, defined as the economic and social conditions that limit access to adequate food and leave people around the world hungry, has been on the rise for years. Global food insecurity rose to 30.4% globally in 2020, up from 22.6% in 2014, propelled by conflict, extreme climate variability, and economic slowdowns. Now, the war in Ukraine—one of the world’s six breadbasket regions—is threatening to tilt the food system into global crisis, reveal McKinsey senior partner Daniel Aminetzah and partner Nicolas Denis.
— Edited by Alexandra Mondalek, editor, New York
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Copyright © 2023 | McKinsey & Company, 3 World Trade Center, 175 Greenwich Street, New York, NY 10007
by "McKinsey On Point" <publishing@email.mckinsey.com> - 12:38 - 3 Feb 2023