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Five roadblocks to achieving equity for women at work
Harmony Internal - McKinsey
Examine organizations Yes, I'm still interested Edited by Katherine Tam
Editor, New YorkAs organizations work toward equity in the workplace, relationships between Black and White women are getting a closer look. Historically, the relationships between women from different racioethnic categories have been tenuous, but by understanding these dynamics—and the power imbalances that caused them—people can work together more effectively to achieve equity, argue Dr. Tina Opie and Dr. Beth Livingston in their new book Shared Sisterhood. In a new Author Talks interview, Dr. Opie reveals five institutional roadblocks to equity that your organization may be facing and details the practices used to overcome them. For insights on how organizations can weave DEI principles into the product development process, check out McKinsey partners Martin Harrysson and Claudy Jules' recent interview with Google’s Annie Jean-Baptiste.
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by "McKinsey Daily Read" <publishing@email.mckinsey.com> - 06:16 - 21 Nov 2022 -
Join me on Wednesday for a live demo - Go Further: Uplevel Uptime Reliability and Scale
Hi MD,
Lucy here, Technical Account Manager at New Relic. I hope you enjoyed our webinar last week First Steps: Uplevel Uptime, Reliability, and Scale. I wanted to invite you to part two of this demo webinar series which I'll be hosting at 2 pm GMT/ 3 pm CET this Wednesday, 23rd November: Go Further: Uplevel Uptime Reliability and Scale. It will be helpful if you:
- Need to set up proactive alerting
- Want to learn more about troubleshooting with distributed tracing
- Are moving to the cloud and want to validate improvements while keeping costs under control
- Already have a lot of monitoring data but find it difficult to get the information you need.
By the end of the live demo, we hope you'll feel more confident about using New Relic to improve the performance, reliability and scale of your applications. Hope to see you there but if you can't make it, register anyway and I'll make sure that our team sends you the recording.
Lucy LuTechnical Account ManagerNew Relic
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by "Lucy Lu, New Relic" <emeamarketing@newrelic.com> - 06:06 - 21 Nov 2022 -
Our Black Friday sale starts soon – you heard it here first
Our Black Friday sale starts soon – you heard it here first
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by "WooCommerce" <noreply@woocommerce.com> - 03:01 - 21 Nov 2022 -
The power of purpose: A leader’s guide
Harmony Internal - McKinsey
Guiding light
by "McKinsey Leading Off" <publishing@email.mckinsey.com> - 01:10 - 21 Nov 2022 -
Burnout has hit record levels worldwide. What helps, and what doesn’t, in fighting it?
On Point
Address the causes of burnout Yes, I'm still interested Edited by Alexandra Mondalek
Editor, New York• No words. Burnout is a condition plaguing people across the world, according to a McKinsey Health Institute (MHI) survey of 15,000 employees in 15 countries. But where people’s experiences differ is based on the cultural context around burnout. For example, in translating the McKinsey survey to local languages, researchers discovered that there may not always be a word that relates to mental health at work, showing one way that stigmas may exist in communities, McKinsey partner and MHI coleader Erica Coe explains.
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by "McKinsey On Point" <publishing@email.mckinsey.com> - 12:31 - 21 Nov 2022 -
The week in charts
The Week in Charts
Women in leadership roles, the Gulf of Mexico's lower-carbon potential, and more Yes, I'm still interested Share these insights
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by "McKinsey Week in Charts" <publishing@email.mckinsey.com> - 03:09 - 19 Nov 2022 -
Digitizing the risk function
Harmony Internal - McKinsey
'Slowly' doesn’t mean 'never' Yes, I'm still interested Digitizing the risk function
Our readers well know that digital technologies are blazing a trail through all corporate functions. Risk is no exception, but the extreme sensitivity required to manage it has some important implications: tolerance for bugs and errors is necessarily low, and the cost of errors may be unacceptably high. Progress in digitizing the risk function and its processes has therefore proceeded slowly. But “slowly” doesn’t mean “never.”
The most fundamental challenge is managing a culture of innovation in a way that’s appropriate for risk. Robust controls must constrain the test-and-learn pilot projects common in digital transformations. Minimum viable products refined over successive iterations generally aren’t appropriate. And organizations must build digital risk management processes incrementally: specific capabilities are usually developed and released one by one. For all these reasons, it takes longer to digitize the risk function than, say, customer service. Yet at a time of rising costs, it really must be digitized.
To learn more, read our classic 2017 article “Digital risk: Transforming risk management for the 2020s,” which focuses on the banking industry but has many lessons for every kind of business.Learn how to digitize risk Share these insights
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by "McKinsey Classics" <publishing@email.mckinsey.com> - 11:34 - 19 Nov 2022 -
How AI can help drug discovery, digital twins, recycling more types of plastic, and more: The Daily Read weekender
Harmony Internal - McKinsey
Recharge with this week’s highlights CURATED PICKS FOR YOUR DOWNTIME, FROM OUR EDITORS
Edited by Joyce Yoo
Editor, New YorkAs we approach the Thanksgiving holiday in the US, take a moment to catch up on the week’s big reads on how AI can speed up drug discovery, digital methods that help transform product development, investing in space, and more.
Quote of the day
—David Liu, CEO and founder of Plus, on why his company is focused on automating driving for trucks instead of cars in “Logistics Disruptors: Plus CEO David Liu on why AI should take the wheel in the trucking industry”
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by "McKinsey Daily Read" <publishing@email.mckinsey.com> - 06:30 - 18 Nov 2022 -
Managing out? Women leaders are leaving the workplace in droves
The Shortlist
The ‘great breakup’ Edited by Barbara Tierney
Senior Editor, New YorkThis week, we look at some sobering trends facing women leaders in the workplace. Plus, an interview with the Spanish-born chef José Andrés on what working in emergencies has taught him, and a McKinsey technology expert on how business leaders can harness innovation.
Playing catch-up. Women—and especially women of color—are dramatically underrepresented in corporate America, particularly in senior leadership. Only one in four C-suite leaders is a woman, and only one in 20 is a woman of color. For the eighth consecutive year of the report, a “broken rung” at the first step up to manager is holding women back. For every 100 men who are promoted from entry level to manager, only 87 women are promoted, and only 82 women of color are promoted. As a result, men significantly outnumber women at the manager level, preventing women from catching up.
Watching from the wings. Now, with women leaders leaving at the highest rates in years, companies have a new pipeline problem. As McKinsey senior partners Alexis Krivkovich and Lareina Yee and their colleagues note, if organizations don’t take action, they won’t lose just their women leaders—they risk losing the next generation of women too. Young women are even more ambitious, and they place a higher premium on working in an equitable, supportive, and inclusive workplace.
Still ‘the only.’ Women’s relative representation among jobs in engineering and technical fields is lower than it was in 2018. As a result, women in technical roles are twice as likely as women overall to say that they are frequently the only woman in the room at work. These trends have troubling implications for gender equality. Engineering and technical roles are among corporate America’s fastest-growing and highest-paying job categories. If women in these roles don’t see an equal path to advancement, it could lead to larger gaps in both representation and earnings between women and men overall.
In the next few years, new and expanded technologies will change the business landscape at unprecedented pace and scale. How can business leaders prepare to harness innovation?
Companies need to look to the edge of the organization, where the business interfaces with its customers, suppliers, and other stakeholders and where small-scale innovations are happening. They should focus on empowering the hands-on experts—engineers, chemists, product developers, and scientists—who are working on the most complex problems for the business.
What are the common practices to this approach?
To empower these edge workers, companies need to form a portfolio of small teams and give them the freedom to work independently along with clear goals and responsibilities. That means, for example, that if the business doesn’t have people with the skills they need, the team can go out and hire them directly. They can spend their allocated budget as they see fit, experiment and fail without penalty—within boundaries—and decide on technologies to meet their goals—within proscribed guidelines.
At Google, for instance, product managers across the entire business had to report in every Friday on the percentage of user growth for their particular product. This made it easier to track progress. Initiatives that weren’t growing were quickly defunded. Those that did well attracted more resources.
Google also developed a uniform build system—a set of tools and practices around CI/CD, or continuous integration and continuous delivery—that every product team can use, as well as shared and scalable infrastructure resources that support the common needs of products and businesses. This approach made authentication much simpler and faster. Because all code followed through this model, it was easier to spread it throughout the organization. This is a good example of how establishing mechanisms to support experts and scaling winning innovations helps the entire organization to keep pace.
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by "McKinsey Shortlist" <publishing@email.mckinsey.com> - 01:18 - 18 Nov 2022 -
The industries that make up the built environment are fragmented. Can these industries accelerate green growth?
On Point
Creating new green value pools Yes, I'm still interested Edited by Alexandra Mondalek
Editor, New York• A cleaner future. The built environment is directly or indirectly responsible for about 40% of global carbon dioxide emissions from fuel combustion and 25% of overall greenhouse-gas emissions. As such, it is among the highest-emitting industries. Decarbonizing could help shift the built environment into a cleaner future while building new businesses, according to McKinsey partner Anna Moore and coauthors. This includes primary value pools of more than $320 billion in resilient materials and systems and more than $240 billion in retrofitting existing assets.
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by "McKinsey On Point" <publishing@email.mckinsey.com> - 12:41 - 18 Nov 2022 -
90 percent of CEOs regret how they handled their transition to power—here’s how to turn that time into a win
Harmony Internal - McKinsey
Don't make it about you Yes, I'm still interested Edited by Sarah Skinner
Editor, New YorkBecoming CEO might be one of the most defining moments of your life: you've climbed the corporate ladder and are about to step into a whole new era. But the best CEOs make this not just a time of personal transition, but an institutional one; a new CEO is naturally a shock to company systems and that shock can be used to catalyze major change. Up to 90 percent of CEOs confess that they wish they'd managed their transition differently. According to a new McKinsey Quarterly article, the CEOs that make the right big moves at the start of their tenure can be up to six times more successful, and there are four major changes that can turn your first six to twelve months from a difficult time into a crowning success. Don’t miss this in-depth piece by senior partners and CEO experts Carolyn Dewar, Scott Keller, Vikram Malhotra, and Kurt Strovink that goes behind the scenes of the first months in the top job, including perspectives from more than a dozen current and former CEOs of some of the world’s biggest companies.
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by "McKinsey Daily Read" <publishing@email.mckinsey.com> - 06:17 - 17 Nov 2022 -
‘It will be a paradigm shift’: Daphne Koller on machine learning in drug discovery
Harmony Internal - McKinsey
Collaborate now Yes, I'm still interested New from McKinsey & Company
‘It will be a paradigm shift’: Daphne Koller on machine learning in drug discovery
Collaborate now Share these insights
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by "McKinsey & Company" <publishing@email.mckinsey.com> - 12:04 - 17 Nov 2022 -
activNews
activNews
Welcome to activNews, bringing you all of the latest news, insights and advice from the team at activpayroll.activpayroll Newsletter
Welcome to our November newsletter
This month we are taking a look a one of the hot topics facing businesses across the globe - the Great Resignation. Kirsten Wright our Head of Global HR Solutions shares her views on the challenges it presents to business.
In this edition we are also featuring feedback from our first Client Advisory Group and introducing you to our sales team.
Thank you for taking the time to read our newsletter. If you would like to find out more about activpayroll and the services we offer please take a look at our website
The Great Resignation
The Great Resignation has been a highly topical issue in recent times, and it is still very much to the forefront of HR professionals’ minds, despite the outlook on the economy.
In today’s post pandemic world, the pillars of 9 to 5 office working are deteriorating, with employees no longer willing to sacrifice quite as much of their lives for work as generations before them were. People have changed their view of work, with a greater emphasis on working to live and they are subsequently placing more value on a happy fulfilling life. Find out how Kirsten Wright Head of Global HR Solutions views the challenges and solutions for your business.
Update - Client Advisory Forum
Industry experts from our customer base attended our first Client Advisory Group with participants from across the globe this October.
Discussions focused on:
Current market opportunities and challenges
Listening to the voice of the customers in informing our outcome based roadmap
Features of great Client Experience
Stephen Wratten, our Head of Product Management said: ‘We saw strong alignment with customer needs and our roadmap. Key themes included a need for global tax advice in the ever changing global payroll world, real time reporting for decision making, automation, and the power of building professional networks
‘We will be including the feedback into our roadmap and service decisions and are already planning the next session!’
If you are interested in being part of future Advisory Group sessions please get in touch
“I really did enjoy the session and felt that it was extremely beneficial and great to have such like minded people on the call together” Lisa Williams, Coupa
We let our customers do the talking…
The Rewards shortlist
We are delighted to reveal that we are finalists in The Rewards 2022, Best Employer category read more
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As always, you can keep up-to-date with all of our latest news, insights and team updates over on our social media channels.
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by "Lynn Smith" <PR@activpayroll.com> - 06:14 - 17 Nov 2022 -
The rewards of hybrid work are myriad, especially for diverse teams
Intersection
Hello, hybrid, our new friend Edited by Justine Jablonska
(she/her/hers)
Editor, New YorkYes, I'm still interested Insights and strategies to nurture diversity, equity, and inclusion in the workplace. In your mailbox every two weeks.
Hybrid work isn’t going away. That’s great for diverse workforces, but not so great for building a more inclusive work culture, as we reveal in this issue. We also examine the workplace perk that employees want most (hint: it’s not coffee or free lunches), and why setting a vision for flexible work is so important. Plus, a celebration of Native American Heritage Month, and our take on one reader’s question about managing resistance to change.
Hybrid work may create an
unequal playing fieldSPOTLIGHT
DATA DROP
To attract and retain top talent, an inclusive culture is increasingly becoming a competitive advantage.
LISTEN IN
What do workers really want? Flexibility—especially as workplaces become more diverse. The purpose and design of the office of the future may need to change accordingly. While this shift in workplace design largely took hold during the COVID-19 pandemic, it had been in the works for a decade prior, according to McKinsey’s Phil Kirschner. Now, with so many workers untethered from their desks and managers rethinking how to best measure productivity, organizations have an opportunity to embrace a wider variety of spaces than ever before. Listen to a recent episode of the McKinsey Talks Talent podcast to learn more about designing and configuring offices that match your organization’s tasks, roles, and culture.
MAKE IT RIGHT
The nature of work has changed—and so have expectations about work. Most employees don’t want to work in the office five days a week, and executives are listening. But managing in a hybrid environment marks a considerable shift for most leaders. McKinsey has found that four management shifts, which include managing performance through impact, outcomes, and ownership, are proving helpful for both employers and employees. And since our research shows that two-thirds of companies don’t have a detailed plan or approach for hybrid work, setting a vision for hybrid work is another critical area for leaders to consider.
CELEBRATING NATIVE AMERICAN HERITAGE MONTH
Native American Heritage Month is observed in the United States throughout November. This monthlong tribute to the rich ancestry and traditions of Native Americans began in 1915 as a single and unofficial day of recognition for “First Americans.” It wasn’t until 1990 that a joint Congressional resolution designated November as National American Indian Heritage Month. Visit the US Library of Congress’s Native American Heritage Month website to explore digital exhibits and collections: you can listen to panels from events like the Mother Tongue Film Festival, hear a song in Yup’ik (one of the languages spoken by Indigenous people of western and southwestern Alaska) that dates back to 1777 about a vision of a sailing ship, find local in-person events, and explore historical and modern-day images. And for audiophiles, a new podcast from Bloomberg, In Trust, explores the Native American tribe Osage Nation, which, in 1872, purchased a prairie in northeast Oklahoma the size of Delaware. Today, much of this land, known as Osage County, no longer belongs to the Osage Nation people. Learn more about what happened in this wonderfully complex and thoroughly engrossing series.
ASK INTERSECTION
One of our readers asks, ‘How can I get buy-in—and manage resistance—when driving cultural change in my organization?’
Thank you for writing in! Let’s start by acknowledging that change is never easy. And resistance, while part and parcel of the change process, can add to the difficulty of enacting substantive change. The good news is that there are plenty of resources for leaders seeking to bring their people on board. To start, senior partner Kirk Rieckhoff shares broadly applicable insights about organizing change within federal government—and challenges the notion that change should ever be easy. Next, learn how to prepare for and lead a change journey, which, as journeys go, often don’t go according to plan (an important insight in itself!). Along the way, it will be essential to harness positive influence for good, especially as you’re addressing the causes (rather than the symptoms) of the problems you’re trying to solve. Finally, our collection of insights about change management addresses areas such as harnessing resources effectively, engaging team members efficiently, and tapping into your ability to influence change.For McKinsey’s latest thinking on diversity, equity, and inclusion, visit our Diversity, Equity & Inclusion collection page.
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by "McKinsey Intersection" <publishing@email.mckinsey.com> - 01:11 - 17 Nov 2022 -
What will it take to reach net zero in the most emission-intensive industries?
On Point
Decarbonizing nine key sectors Yes, I'm still interested Edited by Alexandra Mondalek
Editor, New York• Green light, go. One of the critical sectors to decarbonize is the automotive industry, which is experiencing a sea change. By 2035, nearly 100% of sales of new passenger vehicles in the world’s largest auto markets will be electric. But even with existing momentum, producers and manufacturers must create supporting infrastructure, such as charging stations and hydrogen-fueling stations. New supply chains and manufacturing capabilities are also needed to make low-emission vehicles, say McKinsey senior partner Andreas Cornet and coauthors.
• Getting to net zero. In addition to the auto industry, several sectors have already begun their transformation to a greener future. Consider the steel industry: demand for low-emission steel could rise to almost all steel production by 2050. But it will also require investments in technological and operational advances to get there, say senior partner Michel Van Hoey, partner Benedikt Zeumer, and colleagues. See our collection page for a net-zero guide for nine key industries.
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by "McKinsey On Point" <publishing@email.mckinsey.com> - 12:29 - 17 Nov 2022 -
[Invite] Best of MAX for Business Webinar
Adobe
Catch all the key highlights from Adobe MAX 2022Best of MAX Business Webinar
Wednesday, 7 December, 2022
Sydney 3.00pm | Singapore 12.00pm | India 9.30amCreate with speed & precision. Collaborate seamlessly.
From new social media platforms to standing out through creative ideas, creativity is a vital skill for everyone.
The latest version of Adobe Creative Cloud has innovative features that creators will love. Rich and deep tools with more precision and superpowers. Or breakthrough AI-powered tools for those who want to create as quickly and easily as possible. Adobe Creative Cloud offers something for everyone, at all skill levels, working across all forms of media.
This webinar brings you the key highlights from Adobe MAX 2022 through a business lens:- Turbo-powered by Adobe Sensei, we will demonstrate the top 10 new releases, that will transform your creative work.
- Interact in real time – directly with our Adobe experts and in the live Q&A session.
- Takeaway tips on how to navigate the 200+ MAX on-demand sessions to power creativity and design in your business.
Speakers
Michael Stoddart
Director Strategic Business Development
AdobeMike McHugh
Senior Manager, Solutions Consulting
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Manager, Solution Consulting
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Solution Consultant
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AdobeCreativity for all.Adobe and the Adobe logo are either registered trademarks or trademarks of Adobe in the United States and/or other countries. All other trademarks are the property of their respective owners.By clicking on some of the links in this email, you might be redirected to forms that will be pre-populated with your contact information.
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by "Adobe Creative Cloud for Business" <demand@info.adobe.com> - 09:08 - 16 Nov 2022 -
How a skills-based approach can strengthen the workforce
Harmony Internal - McKinsey
Break the mold Yes, I'm still interested Edited by Stephanie d’Arc Taylor
Editor, Southern CaliforniaReplenishing the labor pool. It’s well understood by now that the pandemic rewrote the rules of the labor market. COVID-19 ushered in a whole new lexicon we use to talk about work in the modern era: the Great Attrition, quiet quitting, WFH, video call shirt. The shakeup has been difficult for many. But it’s also an opportunity to reexamine the way we work, from hiring, to mentoring, training, and promoting. A new, skills-based approach—rather than the traditional reliance on degrees and job titles—can help organizations not only sustain a more inclusive workforce, but build resilience through economic uncertainty. In a new article, McKinsey partner Bryan Hancock, senior partner Jonathan Law, and their coauthors analyze research McKinsey conducted in partnership with the Rework America Alliance to offer organizations lessons on how to build a skills-based employment approach. Check it out and see how employers and workers can both benefit from this new workforce normal.
Quote of the day
—McKinsey partner Tim Koller on how companies can improve their decisions in a recent episode of the Inside the Strategy Room podcast
Chart of the day
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by "McKinsey Daily Read" <publishing@email.mckinsey.com> - 06:08 - 16 Nov 2022 -
How to accelerate B2B sales growth during turbulent times
Re:think
Accelerate B2B sales growth Many senior sales executives of B2B companies—including manufacturing, financial services, and consumer goods—are struggling with uncertainty right now. What do all the changes in the economic environment mean? What about logistics disruption and all the challenges of supply chain management?
In sales, your performance is measured by hitting your quotas and targets. Often, the ability to do that is not due to a new partnership or new business idea. It’s about understanding where there’s enough momentum for rapid revenue acceleration.
The first thing B2B sales leaders should do is to truly understand where their deals stand. Which are the most important? The most likely to close? The most profitable? What, if anything, is delaying them? Look at the facts and the data. Once you do that, you can identify and prioritize maybe ten, 15, or 20 attractive deals in the pipeline that are pretty advanced, but not quite ready to close. Those are the deals where you might accelerate a decision and affect the outcome.
Tactically, what does that mean? There are a couple actions you can take. The first one is to adjust your value proposition. In times of uncertainty, many buyers are hesitant because they want to keep options open. Sellers can provide flexibility for their customers. The value proposition might be that a client is not ready to sign a large contract, but they might be OK with signing something smaller. A client might not be ready to buy all 15 elements of an offering, but they might be ready to buy five or ten. The client might not be ready to commit to a long-term payment plan. Instead, they might want flexibility to make some decisions now and leave the door open to make other decisions later. Adjusting the value proposition means potentially changing an actual offering itself, as well as some of the terms and conditions. You need to meet your customer where they are right now.“In times of uncertainty, many buyers are hesitant because they want to keep options open. Sellers can provide flexibility for their customers.”
The other thing to do is to create a “win room.” Select a group of cross-functional colleagues—from pricing, marketing, and product, plus some leaders of the organization. Get them together in a room, say, on Tuesdays and Thursdays for one hour each time. And bring in the 15 deals. The account executive who owns the deal will come to the table and say, “This is the deal. This is what we need. These are the decision makers, and these are the roadblocks that we’re running into.” Roadblocks can be that the deal is not the right size, or the deal is too expensive. Maybe you’re not meeting the buyers’ needs, or there’s an incumbent vendor already in there and it’s hard for you to replace them.
Internal sales cycles take a tremendous amount of time and energy. Lots of homework needs to happen beforehand. By having a win room, you’re accelerating the sales cycle. When you get the right set of decision makers in the room to talk about the top deals that are the most time-pressing and critical, you create a cadence where you’re accelerating that momentum by several weeks. You can have a huge impact, both in the terms and the timing of a deal.
You can make quick and dirty changes. You don’t have to have beautiful dashboards that pop up. One client had supply chain issues and products that were out of stock. They came up with a simple rule that when a product came back in stock, an email would be generated and sent to every seller saying, “The product’s back in stock. Here are customers who were interested in this product. Call them now and sell it.” Over time, they integrated that into the CRM system with all the fancy bells and whistles. But don’t wait to have the pretty system before you start activating plans.
The difference between now and previous times of uncertainty is that all of us have learned that things change, and we need to be more agile and nimble. Organizations are now much more sophisticated at identifying and trusting the data that truly matter. We know that customer expectations continue to increase: customers expect to have an omnichannel experience where they can go to a website, talk on the phone, or have access to the head of sales. In a B2B sales world where you add complexity to uncertainty, how do you keep all the pieces of the puzzle together? The sales executives I work with today have gotten much closer to the customer. More leadership engagement and cross-functional ways of working, along with better data, make for a much better sales experience.ABOUT THE AUTHOR
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The world has entered a new phase of climate finance. What new goals must be met?
On Point
Highlights from our COP27 panels Yes, I'm still interested Edited by Belinda Yu
Editor, Atlanta• A new phase. Over several panels held around the 2022 UN Climate Change Conference (COP27), McKinsey experts and special guests explored opportunities and challenges around financing the net-zero transition. The world has entered into a new phase of climate finance, said McKinsey senior partner Dan Stephens. Climate finance during the past decade has been focused on renewable power, setting standards, and getting commitments from the private and public sectors. This new phase of climate finance will need to accomplish new goals, including advancing climate tech.
• Trillions to transition. An additional $3.5 trillion of capital a year through 2050 is needed to help decarbonize hard-to-abate sectors and accelerate climate technologies. Yet investors recognize that the energy transition remains a stable long-term investment. In 2022, renewable energy attracted roughly $500 billion in investment, exceeding fossil-fuel investment for the first time ever, noted senior partner Jukka Maksimainen. See more highlights from our COP27 panels, including how government policies can help accelerate green investment.
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by "McKinsey On Point" <publishing@email.mckinsey.com> - 12:34 - 16 Nov 2022