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Problem solving: Collaborate well

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McKinsey & Company
The McKinsey Publishing guide to problem solving
The McKinsey Publishing guide to problem solving

Email 4 of 7

How to collaborate with your team and stakeholders

In the previous session, we looked at how design thinking can offer much-needed perspective when solving uniquely challenging problems. In this fourth email, we talk about collaboration. When done right, collaboration fosters diverse perspectives, expertise, and collective intelligence, enhancing problem-solving effectiveness.

In fast-moving, complex times, decision makers can’t effectively act alone when it comes to solving complicated workplace problems; diverse perspectives and rigorous collaboration are crucial to determining the best steps to take. What’s missing in many companies is the use of “contributory dissent,” or the capabilities required to engage in healthy, if divergent, discussions about critical business problems, write McKinsey senior partner Dana Maor and coauthors. Contributory dissent allows individuals and groups to air their differences in a productive way that moves the needle toward a positive outcome.

Learn how to establish cultures and structures where individuals and teams feel free to bring innovative—and often better—alternative solutions to the table, and dive into the best ways to master collaboration in problem solving.

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by "McKinsey Publishing Guides" <publishing@email.mckinsey.com> - 03:05 - 26 Jun 2025