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When ERP failure becomes a crime scene

When ERP failure becomes a crime scene

            
            
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 Hi MD Abul,

Some ERP failures are frustrating. Some are expensive.


And then there's SAAQ's government ERP implementation, so wildly mismanaged that it led to criminal investigations and a police raid.

Yes, really.

We just hosted a live panel discussion, breaking it all down and honestly, it was one of the most intense (and insightful) conversations I’ve been part of in a long time.

What started as a standard SAP project turned into a case study in what not to do:

  • Leadership dysfunction

  • Ignored warning signs

  • Vendor relationships gone sideways

  • And eventually, legal action

 

Here’s what stood out most to me:
It’s easy to look at a situation like this and think, “Well, that would never happen to us.”
But every massive blow-up starts with small, manageable issues that get ignored.

If you missed the event, I highly recommend giving it a watch:

SAAQ's Government SAP ERP Project: Most Bizarre Failure Ever?

It’s part cautionary tale, part reality check and packed with lessons for any organization navigating transformation.

We’ll be unpacking more stories like this and, more importantly, what to learn from them at Digital Stratosphere this August.

It’s not about fear-mongering.
It’s about clarity. Strategy. Knowing what to watch for and how to respond before things spiral.

Join us in Denver, August 25th-27th!

Use the code "eric50" for 50% off your ticket(s)!

And if you want to talk through your own project or concerns while you’re there, we’re offering private advisory sessions with our team. Just reply to this email and we’ll connect you with the right person.

See you in Denver (hopefully with fewer police reports).

 

Best regards,

Eric Kimberling

            

by "Eric Kimberling" <eric.kimberling@thirdstage-consulting.com> - 10:27 - 24 Jun 2025