Why minor stresses pack a punch—and what to do about it

Readers & Leaders

Plus, more than 70 book recommendations ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
Readers & Leaders
Readers & Leaders

THIS MONTH'S PAGE-TURNERS ON BUSINESS AND BEYOND

Your boss changed the direction of a project a day before it was due. You need to cancel your after-work plans with a friend to meet a deadline. You have to unexpectedly cover for a colleague who took a sick day. These difficulties might seem like small bumps in the road, but cumulatively, they can pack a big punch to our well-being. In this edition of Readers & Leaders, Rob Cross, the Edward A. Madden Professor of Global Leadership at Babson College and the cofounder and director of the Connected Commons consortium, calls this “the microstress effect.” In his latest Author Talks, Cross shares how small disruptions can add up to create big barriers to productivity and offers insight into how to buck the trend. In other featured interviews, Zeynep Ton, cofounder of the Good Jobs Institute, presents strategies to reduce turnover, drive profit, and create added value for customers; educator Jamie Sears helps teachers avoid burnout; and Renée Mauborgne explains how nondisruptive creation can unlock economic growth.

Itching for more good reads? Don’t miss our annual summer reading guide for 70-plus book recommendations from CEOs, editors in chief, and other leaders. If you’re looking for insights to share with your middle managers, check out Power to the Middle, which is also among our top summer selections. Written by McKinsey senior partner emeritus Bill Schaninger and partners Bryan Hancock and Emily Field, this book highlights the critical contributions that middle managers make in company productivity and performance and reveals why reimagining their vital roles is more important now than ever.

Also, explore this month’s bestselling business books, prepared exclusively for McKinsey by Circana, and head to McKinsey on Books for more of the latest. 

IT BEARS REPEATING

A photo of Rob Cross, Edward A. Madden Professor of Global Leadership at Babson College and cofounder and director of Connected Commons.

IN CASE YOU MISSED IT

Zeynep Ton makes a strong case for investing in high-quality jobs: “Data can tell what happens when we increase staffing levels to support profitability, but it doesn’t tell us the impact on our customers, on our employees, the overall morale, and people’s ability to do a good job. If you don’t pay attention to those elements, at some point, your organization will get hurt.” Watch the full interview.

Educator Jamie Sears helps teachers embrace self-care: “Teachers unconditionally love their students. That love is why teachers think they must be there late and do everything they can to be successful.” Watch the full interview.

Renée Mauborgne explains how companies can reach success outside the usual industry bounds: “Innovation doesn’t have to be a zero-sum game. Nondisruptive creation is a positive-sum approach to innovation and growth, where business and society can thrive together.” Watch the full interview.

BUSINESS BESTSELLERS TOP

8

BUSINESS OVERALL

BUSINESS HARDCOVER

DECISION MAKING

ECONOMICS

ORGANIZATIONAL BEHAVIOR

WORKPLACE CULTURE

DIVERSITY & INCLUSION

SUSTAINABILITY

BOOKMARK THIS

TURN BACK THE PAGE

Since its launch in December 2020, Author Talks has featured 150 authors of new books on a range of topics, including leadership, personal development, and more. To celebrate this milestone, revisit our most popular interviews across five genres.

If you’d like to propose a book or author for #McKAuthorTalks, please email us at Author_Talks@McKinsey.com. Due to the high volume of requests, we will respond only to those being considered.

— Edited by Emily Adeyanju, an editor in McKinsey’s Charlotte office

McKinsey & Company

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by "McKinsey Readers & Leaders" <publishing@email.mckinsey.com> - 09:22 - 27 Aug 2023