in

Please call 012-588 2728

 email to pearl-otc@outlook.com

FACE-TO-FACE PUBLIC PROGRAM

DEVELOPING SUPERVISORY SKILLS AND

MANAGING PEOPLE TECHNIQUES FOR

CONTINUAL IMPROVEMENTS

(MALAY VERSION)

Venue : Wyndham Grand Bangsar Kuala Lumpur Hotel              (SBL Khas / HRD Corp Claimable Course)

Date : 09 Dec 2024 (Mon) |  9am – 5pm      By Azman

10 Dec 2024 (Tue)  |  9am – 5pm            .

THE PROGRAM:

This program is specially developed for SUPERVISORS and TEAM LEADERS with the purpose to elaborate and deliberate the need to manage performance through supervision of work processes effectively so that the right focus could be given and the right measures could be identified to ensure that the desired results could be generated consistently.

The main philosophy behind this program is ‘There is no such thing as FAILURES.  Just WRONG RESULTS.  So, CHANGE STRATEGIES”.  This program is a MUST for executives to enable them to be in control of their respective work processes by determining the RIGHT MEASURES.

What we do not measure, we cannot improve.  Due to this, it is important that supervisors need to measure work process performance.  It is the perennial function of all supervisors that work processes are effectively executed to ensure that these work processes will drive towards the right results.

Participants will be introduced with simple practical tools so that they are able to apply them accordingly so that they could put their job in better control and continue to seek for improvements through measuring the performance of work processes and its results.

PROGRAM SUMMARY:

-    To identify new strategies as part of the Supervisory Skills Transformation Program so that we could continue to generate new results that could bring higher values to our customers.

     -    To improve current work systems so that we optimize what we have and energize the way we do things.

-    To identify proper Supervisory Skills Transformation Program to take our level of competency to new levels.

PROGRAM OBJECTIVES:

-    To provide fundamental understanding in critical elements in enhancing overall process and quality systems performance effectiveness.

-    To provide awareness that performance can be measured and is the responsibility and obligation of each process owner and leaders.

-    In order to build successful quality-based organizations we need to build process driven work systems that could sustain good performance. 

THE TARGET PARTICIPANTS:

Managers, Executives and selected supporting staffs including :

-    Production Supervisors

-    Shift Team Leaders

-    Unit Heads

-    Section Heads

that need to acquire or polish up their supervisory and people management skills and ensure that the Company’s objectives are met.  As a matter of fact this training workshop is suitable for all levels. 

THE DELIVERY METHODOLOGY:

-    Lectures

-    Simulation activities

-    Discussions and presentations

-    Role Play

-    Mock Training Sessions

-    To be conducted in Bahasa Melayu

OUTLINE OF WORKSHOP

** Certificate of attendance will be awarded for those who completed the course

ABOUT THE FACILITATOR

TUAN HAJI AZMAN TAHER

- BSc (Computational Mathematics)

  Eastern Illinois University, USA

 - MBA (Management of Information Systems)

  University of New Haven, USA

- Certified Lead Implementer ISO22301 BCMS and Lead Trainer

  (Business Continuity Management Systems) by BVQI

- Certified Lead Implementer and Lead Trainer

  Malaysia Sustainable Palm Oil (MSPO) Standards by SGS

- Certified Lead Implementer and Lead Trainer ISO9001:2015 QMS

  (Quality Management Systems) at SGS Academy

- Certified HRDC Trainer

  Trainer No. : 5254

- Accredited HRDC Trainer

  Trainer ID : 19391

- Yang Dipertua PIBG

  Sekolah Menengah Sains Sultan Haji Ahmad Shah, Kuantan (2007 - 2024)

 - Vice President

   Malaysian Bumiputera Training Providers (MBTA)

Tuan Haji Azman’s illustrious career started in 1986 as a Computer Science lecturer at the MARA University of Technology Pahang Branch (UiTM) specializing in Programming and Algorithm Development.  He left UiTM in 1993 to join FPG Oleochemicals Sdn. Bhd. (FPG), a multi-national oil and gas company, as the Information Systems Manager.  FPG is a joint venture between Felda and Procter and Gamble of the United States.  He left FPG in 1995 to join the management team of Far East Holdings Berhad (FEHB), a public listed company owned by the State Government listed on the mainboard of BSKL under the plantations counter. 

Tuan Haji Azman last position at FEHB was the Senior Manager of the Human Resources and Organisational Development Division at FEHB concentrating on human capital development, organizational work systems, company-wide administrative systems and monitoring implementation of the Group’s scheme of services.  He was also the Quality Management Representative of FEHB’s Quality Management Systems ISO9001 Certification and the Secretary of the Risk Management Committee at FEHB.  He was a resident trainer at FEHB for programs such as Building High Performance Individuals for Organisational Excellence, Train the Trainers and Effective Leadership and Communication to Bring the Best out of People.  As a human resources practitioner, he has helped FEHB to develop its own Code of Conduct guidelines and helped to streamline FEHB’s administrative policies.

Tuan Haji Azman has established himself as a trainer in the areas of Corporate Motivation, Quality Management Systems, Determining and Measuring Key Performance Indicators (KPI), Conquering the Fears of Public Speaking and Performance Enhancement for Organisational Effectiveness. His dynamic, hyperactive and interactive training style has consistently received rave reviews from his clients and participants. 

His hobbies include sports (badminton, football, tennis and bowling), reading and writing.  His favourite authors are Robert Kiyosaki, Anthony Robbins and Zig Zigler.  He has a book to his credit entitled “SUCCESS, HAPPINESS AND PERFORMANCE : They Are Within Our Control” which was published in 2007. He has also featured regularly at Pahang FM’s Motivasi Pagi.

(SBL Khas / HRD Corp Claimable Course)

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Pearl