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13 ways to deal with bureaucracy
Harmony Internal - McKinsey
Make change happen Edited by Sarah Skinner
Digital Editor, New YorkHave you bumped up against bureaucracy? Of course you have—author Marina Nitze argues that the first step to conquering bureaucracy is accepting that it’s present in every single system. Her strategies have worked at the White House and beyond to cut through the fluff and work with reality instead of trying to avoid the unavoidable. In this Author Talks interview, Nitze explains why she auto-deletes the word “just”—nothing is “just” as simple as it seems—why only aiming for cultural change misses the mark, and how to spot where to plant your anti-bureaucracy Trojan Horse. This is a can’t-miss read on how to change your game and become “the queen on the chessboard” wherever you're playing. And for more, check out how government leaders can work for the mission instead of chafing against bureaucracy by McKinsey’s Sarah Kleinman, J.R. Maxwell, Kirk Rieckhoff, and Rachel Riley.
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Do you know what’s behind rampant burnout worldwide?
On Point
Eight questions to address burnout Edited by Belinda Yu
Editor, Atlanta• Global burnout. Employers are investing more than ever in mental health and well-being. But despite the commitment to employee health, burnout persists worldwide, research by McKinsey senior partner Martin Dewhurst, Jacqueline Brassey, Erica Coe, Barbara Jeffery, and colleagues shows. On average, one in four employees report experiencing burnout, according to a 2022 McKinsey Health Institute survey. Wellness benefits such as yoga and meditation apps are laudable but don’t address the systemic causes of employee burnout.
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The week in charts
The Week in Charts
Tech trends, race and the frontline experience, and more Share these insights
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by "McKinsey Week in Charts" <publishing@email.mckinsey.com> - 03:58 - 8 Oct 2022 -
Addressing the other crisis in Europe: The corporate and technology gap
McKinsey&Company
Plus, the promise and perils facing start-ups .Share this email Monthly Highlights, October 2022 Recent seismic events in Europe—including Russia’s invasion of Ukraine and the subsequent energy and cost-of-living crisis—underscore the importance of building long-term resilience in the region. But unless Europe addresses its technology gap, the region will be vulnerable across all sectors on growth and competitiveness, as well as security and strategic strength, write senior partners Sven Smit, Magnus Tyreman, Jan Mischke, and coauthors in a new report from the McKinsey Global Institute. This month, our featured story looks at the erosion of Europe’s corporate and technological competitiveness, describes the root causes, and proposes actions that can turn this challenge into a high-stakes opportunity. Other highlights in this month’s issue include the following topics: - venture capitalist Bill Gurley on the promise and perils facing start-ups in the current economic environment
- what an extended period of high interest rates means for US companies
- why organizations should make geopolitical resilience a strategic priority
- the role of the chief information officer in combatting climate change
Editor’s choice Securing Europe’s competitiveness: Addressing its technology gap Even amid war in Europe and the energy and cost of living crisis that has resulted, the region needs to pay attention to its slow-motion corporate and technology crisis. Understand regional trends THIS MONTH’S HIGHLIGHTS ‘If you’re going to build something from scratch, this might be as good a time as in a decade’ In the second episode of our series The Quarterly Interview: Provocations to Ponder, venture capitalist Bill Gurley explains the promise and perils facing start-ups at a moment of economic uncertainty and reveals why hybrid work may be the most interesting technology of all. Be ambitious Something’s coming: How US companies can build resilience, survive a downturn, and thrive in the next cycle The US economy continues to throw off mixed signals. But one thing is becoming clear: executives should prepare for an extended period of higher interest rates. Get primed How to build geopolitical resilience amid a fragmenting global order Organizations need to strategically invest in capabilities, people, processes, structures, and technology to navigate the risks arising from an evolving and fraught geopolitical landscape. Create resilience The green IT revolution: A blueprint for CIOs to combat climate change Research shows that the most impact on IT-generated emissions can be found in unexpected places. Take action now Asian American workers: Diverse outcomes and hidden challenges Asian Americans often face invisible challenges at work. Organizations can maximize more of this group’s potential by acknowledging its diversity. Debunk the myths Reducing food loss: What grocery retailers and manufacturers can do An estimated $600 billion worth of food is lost during or just after harvest. Can manufacturers and grocers do anything about it? Definitely—and it will be good for business, people, and the planet. Enable lasting change ALSO NEW Why digital trust truly matters Survey results: Expectations for company performance, by industry Author Talks: How industrial technology is creating a more inclusive economy Empowering economic growth in the Latino community To slow down attrition, pay closer attention to what workers really need Heat waves, the war in Ukraine, and stigma: Gen Z’s perspectives on mental health Author Talks: Bill George sets a course for ‘true north’ How Europe’s CPG leaders can navigate inflation You can’t move too fast: A conversation with Andy Penn The two-wheeled commute: Micromobility and your future Forward Thinking on talent, state capacity, and being hopeful with Tyler Cowen SPECIAL FEATURES We’re helping build an economy that works for all McKinsey is taking action to create a more inclusive economy through its work with clients and in local communities. Look closer The Titanium Economy A new book explores what could be the key to America’s future economic growth: its industrial manufacturing base. #TitaniumEconomyBook. Preorder now My Rookie Moment McKinsey senior colleagues share their formative early-career experiences to help you navigate yours. Watch the latest episode The McKinsey Crossword Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Play now McKinsey Classics There is an antidote to massive HR systems and questionnaire overload: understanding the HR function’s strategic goal. Read our classic article, “Getting beyond bureaucracy in human resources.” Rewind Wind down your week with the Shortlist Read a sample of the Shortlist newsletter and sign up for it or any of our 40+ free email subscriptions. Subscribe — Curated by Eleni Kostopoulos, a digital publishing manager in McKinsey’s New York office Follow our thinking McKinsey Insights - Get our latest
thinking on your iPhone, iPad, or AndroidShare these insights Did you enjoy this newsletter? Forward it to colleagues and friends so they can subscribe too.
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by "McKinsey Highlights" <publishing@email.mckinsey.com> - 11:34 - 8 Oct 2022 -
Abordar la otra crisis en Europa: la brecha corporativa y tecnológica
McKinsey&Company
Además, lo que significan las altas tasas de interés para las empresas estadounidenses .Comparte este email Destacados mensuales, Octubre de 2022 Los recientes acontecimientos de inigualables proporciones en Europa —incluida la invasión rusa de Ucrania y la subsiguiente crisis energética y del costo de la vida— subrayan la importancia de crear resiliencia a largo plazo en la región. Pero a menos que Europa aborde su brecha tecnológica, será vulnerable en todos los sectores en crecimiento y competitividad, así como en seguridad y fortaleza estratégica, escriben los socios sénior Sven Smith y Magnus Tyreman, coautores en un nuevo informe del McKinsey Global Institute al respecto. Este mes, nuestra historia destacada analiza la erosión de la competitividad empresarial y tecnológica de Europa, describe sus causas fundamentales y propone acciones que pueden convertir un desafío en una oportunidad de alto riesgo. Otros temas destacados en la edición de este mes son: - Qué significa un período prolongado de tasas de interés altas para las empresas estadounidenses
- Por qué las organizaciones deberían hacer de la resiliencia geopolítica una prioridad estratégica
- Qué se necesitará para estimular en las empresas una acción amplia y eficaz basada en la naturaleza
- Por qué abordar la pérdida de alimentos pronto dejará de ser opcional
La selección de nuestros editores Asegurar la competitividad de Europa: Cómo abordar su brecha tecnológica Incluso en medio de la guerra en Europa y la crisis energética y del costo de la vida que ha provocado, la región debe prestar atención a su crisis corporativa y tecnológica en ciernes. Comprenda las tendencias regionales LOS DESTACADOS DE ESTE MES Algo se avecina: Cómo las empresas estadounidenses pueden desarrollar resiliencia, sobrevivir a una recesión y prosperar en el próximo ciclo La economía estadounidense sigue mandando señales mixtas. Pero una cosa está clara: los ejecutivos deben prepararse para un período prolongado de tasas de interés más altas. Prepárese Cómo construir resiliencia geopolítica en medio de un orden global fragmentado Las organizaciones necesitan invertir estratégicamente en capacidades, personas, procesos, estructuras y tecnología para sortear los riesgos que surgen de un panorama geopolítico cambiante y tenso. Genere resiliencia La posición de las empresas más grandes del mundo sobre la naturaleza Las empresas Global 500 tienden a centrarse en el carbono cuando se trata de compromisos relacionados con el clima, pero centrarse en objetivos relacionados con la naturaleza puede tener un gran impacto. Considere todas las dimensiones Reducir la pérdida de alimentos: Lo que pueden hacer los minoristas y los fabricantes de comestibles Se pierde un valor estimado de $600,000 millones de dólares en alimentos durante o justo después de la cosecha. ¿Pueden los fabricantes de alimentos y los comerciantes hacer algo al respecto? Sin duda, y será bueno para las empresas, las personas y el planeta. Posibilite un cambio duradero La revolución verde de la TI: Un plan para que los CIOs combatan el cambio climático Las investigaciones muestran que el mayor impacto en las emisiones generadas por la TI se puede encontrar en lugares inesperados. Actúe ahora Trabajadores asiático-estadounidenses: Resultados diversos y desafíos ocultos Los estadounidenses de origen asiático suelen enfrentarse a desafíos invisibles en el trabajo. Las organizaciones pueden maximizar más el potencial de este grupo reconociendo su diversidad. Conozca más Esperamos que disfrute de los artículos en español que seleccionamos este mes y le recomendamos explorar también los siguientes artículos en inglés. ALSO NEW Why digital trust truly matters Survey results: Expectations for company performance, by industry Author Talks: How industrial technology is creating a more inclusive economy Empowering economic growth in the Latino community To slow down attrition, pay closer attention to what workers really need Heat waves, the war in Ukraine, and stigma: Gen Z’s perspectives on mental health Author Talks: Bill George sets a course for ‘true north’ How Europe’s CPG leaders can navigate inflation You can’t move too fast: A conversation with Andy Penn The two-wheeled commute: Micromobility and your future Forward Thinking on talent, state capacity, and being hopeful with Tyler Cowen SPECIAL FEATURES We’re helping build an economy that works for all McKinsey is taking action to create a more inclusive economy through its work with clients and in local communities. Look closer The Titanium Economy A new book explores what could be the key to America’s future economic growth: its industrial manufacturing base. #TitaniumEconomyBook. Preorder now My Rookie Moment McKinsey senior colleagues share their formative early-career experiences to help you navigate yours. Watch the latest episode The McKinsey Crossword Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Play now McKinsey Classics There is an antidote to massive HR systems and questionnaire overload: understanding the HR function’s strategic goal. Read our classic article, “Getting beyond bureaucracy in human resources.” Rewind Wind down your week with the Shortlist Read a sample of the Shortlist newsletter and sign up for it or any of our 40+ free email subscriptions. Subscribe — Curated by Eleni Kostopoulos, a digital publishing manager in McKinsey’s New York office Follow our thinking McKinsey Insights - Get our latest
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by "Destacados de McKinsey" <publishing@email.mckinsey.com> - 08:39 - 8 Oct 2022 -
Workplace mental health, grocery, US climate tech, and more big reads for the weekend
Harmony Internal - McKinsey
Dive into this week's big reads CURATED PICKS FOR YOUR DOWNTIME, FROM OUR EDITORS
Joyce Yoo
Digital Editor, New YorkThis weekend, get updated on the week's essential reads on workplace mental health, the global grocery retail market, digital twins, and more.
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by "McKinsey Daily Read" <publishing@email.mckinsey.com> - 06:39 - 7 Oct 2022 -
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Your fridge, the wellness monitor? Welcome to life in the 2030s
The Shortlist
Experts weigh in Edited by Barbara Tierney
Senior Editor, New YorkThis week, experts predict what life will be like ten years from now—from shopping to eating to traveling in space. Plus, an interview with venture capitalist Bill Gurley, and how to address Europe’s technology gap.
Shopping. The in-store shopping experience will be highly personalized. When you walk into a clothing store, digital mannequins will change what they’re wearing based on what you are wearing. When it comes to groceries, we could see food containers with sensors letting you know if the item is spoiled, and edible boxes and bags.
Wellness. Once again, personalization is key. Connected devices will track your health and wellness more extensively than they can now. Your refrigerator will make suggestions about what you should eat and drink based on how much sleep, exercise, and nutrients you’ve gotten that day (probably no pizza for breakfast). If having a fridge monitor feels a little creepy, you may be interested in the growing field of data ethics. Anna Pione, a McKinsey partner who focuses on consumer health and wellness, believes there will be “a lot more offerings that let consumers triage any medical issues and take care of things mostly by themselves, so they’d only bring in a doctor when it’s absolutely necessary.”
Space. This category is fun to contemplate. A short stay at a space hotel? A weekend on the moon? Because rocket launches will become much less expensive, many more people will venture into outer space. Tens of thousands of satellites will be up there, too, allowing everyone on Earth to connect to the internet from anywhere. Experts believe space exploration will help solve problems on Earth, such as helping to mitigate agricultural challenges. “Earth-observation data allows policy makers, businesses, civil society, and the media to obtain a common picture of global risks and take preemptive action,” notes Robbie Schingler, chief strategy officer at Planet Labs. “Rather than just living on a changing planet, we can help it thrive.”
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by "McKinsey Shortlist" <publishing@email.mckinsey.com> - 02:19 - 7 Oct 2022 -
Bikes, mopeds, e-scooters: What’s driving increased usage of micromobility?
On Point
See micromobility’s biggest trends Edited by Seth Stevenson
Senior Editor, New York• The two-wheeled commute. Micromobility is the only mode of urban transit that’s increased in use post-COVID-19, says McKinsey partner Kersten Heineke. The pandemic has spurred a significant amount of adoption of e-bikes and other lightweight vehicles, as more people choose to commute in the open air. In addition, stressors on cars, such as gas being more expensive, are also accelerating adoption of micromobility. E-bikes and other micromobility options will likely continue to grow more widespread—particularly if cities create more dedicated bike lanes.
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by "McKinsey On Point" <publishing@email.mckinsey.com> - 12:56 - 7 Oct 2022 -
Hungry and confused: The winding road to conscious eating
Harmony Internal - McKinsey
Dig in Edited by Sarah Skinner
Digital Editor, New YorkThe facts of nutrition are changing: half of customers call healthy eating a top priority, and a third say sustainable eating is too. Research on the dining and shopping habits of 8,000+ consumers in the United States, the United Kingdom, France, and Germany found that a growing population is interested in conscious eating but frustrated at the limited menu when they search the shelves. Buyers are more likely to shop sustainably if it’s easy and requires little change to their routine, and increased prevalence of food intolerances—and alternative dining styles, like “flexitarianism”—mean that more people are looking for more options. Knowing how to cater to the rising numbers of conscious eaters and producers will be key, so don’t miss our new article by Anne Grimmelt, Jessica Moulton, Nadya Snezhkova, and Chirag Pandya on how to keep stock of the evolving world of grocery.
Quote of the day
—Tessa West, professor of psychology at New York University, on how leaders should communicate and ask the right questions in “Toxic workplace behavior and employee burnout: Fix one, fix both”
Chart of the day
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by "McKinsey Daily Read" <publishing@email.mckinsey.com> - 06:21 - 6 Oct 2022 -
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The front line is vital to the US economy. But for too many workers, it’s a dead end.
Intersection
Missed opportunity Edited by Justine Jablonska
(she/her/hers)
Editor, New YorkInsights and strategies to nurture diversity, equity, and inclusion in the workplace. In your mailbox every two weeks.
The front line is where most Americans enter the workforce, and it’s where the majority of the US workforce is concentrated. But while the front line is a key part of the US economy and a career starting point for many, it’s also an end point, especially for workers of color. Organizations can circumvent that stalemate by taking concrete steps to support their frontline workers. Also in this issue: the untapped potential of Latino economic power, and a celebration of Hispanic Heritage Month.
SPOTLIGHT
The front line comprises about 70 percent of the entire US workforce, or 112 million workers. It’s also a segment of the workforce that has traditionally been disconnected from opportunities for advancement. A recent McKinsey report on race in the workplace that focuses specifically on the experiences of Asian, Black, and Latino workers finds that these employees of color are not moving up the career ladder. And while they are motivated to advance, they are missing out on opportunities to do so. The majority report a lack of career sponsors, and many say they do not feel a sense of belonging or inclusion at work. Workers of color are not being promoted to higher-paying jobs even if they are in entry-level roles that have an overrepresentation of workers of color (for example, security guards and light-truck drivers). Employers can support frontline workers of color by creating more opportunities for them to transition into higher-wage jobs and by helping them develop the skills they need to step into these new roles.
DATA DROP
Q&A
McKinsey senior partner Lareina Yee and partner Monne Williams worked with McKinsey associate partner Chris Copeland and other colleagues on the data that underpins this report. We sat down with Chris to ask him three questions about his work.
1. What is your biggest takeaway from this report?
That Black and Latino frontline workers make on average 20 percent less than White frontline workers. This translates to about a quarter of a million dollars in lost lifetime earnings per person. That could be a mortgage. It could be your retirement. It could be the earnings that send your child to school for improved job opportunities. We also looked at the industry makeup of frontline workers of color and found that they tend to be overly represented in lower-wage frontline industries like arts, entertainment and recreation, and hospitality and food services. White frontline workers are overrepresented in higher-wage frontline industries like utilities, mining, and oil and gas extraction. Prior to joining McKinsey, I worked at a nuclear power plant and was the only Black person on the frontline team. So the data from this report rang true as far as my own personal experience goes. It was also fascinating to see what I’ve experienced being reflected in the report data.
2. Did anything in the results surprise you?
Originally, we were looking at how to move frontline workers into higher-paying roles and onto the corporate ladder. But in our company sample, we saw that just 4 percent of frontline workers were being promoted to the corporate level. And when we looked deeper into the data, we saw the much larger challenge: employees of color aren’t making the first step to frontline-manager roles. As an example, Black employees experience their first broken rung when moving from the hourly role to the hourly manager role, where their representation in these roles drops from 17 to 9 percent.
3. Are there any findings that particularly resonated with you?
We found that more than half of all frontline employees of color have at least one mentor in their workspace, very much in line with their White peers. But what I found pretty interesting is that these relationships aren’t translating into sponsorships. [Mentors help colleagues by sharing knowledge and advice. Sponsors use their positions of power to help colleagues advance.] Black and Latino frontline workers report the lowest levels of sponsorship, and the majority, nearly six in ten, have no sponsor at all. That stunts their career progress even though these employees want to move up.
We looked at the gap between the desire for career advancement versus the opportunity for it across racial and ethnic groups. The largest was in Hispanic/Latino workers, about 30 percentage points, and Asian and Black workers weren’t too far behind, at 28 and 22 points, respectively. The gap was lowest for White workers, at about six percentage points. We also found that limited career development is one of the top reasons that Black and Hispanic/Latino workers plan to leave their companies. This is super important, and given the current conversations around the Great Resignation, it’s a crucial point for employers to pay attention to.LISTEN IN
One in 200 Latinos opens a new business each month, the highest degree of entrepreneurship of any demographic group in the United States. That data point surprised—and delighted—McKinsey senior partner Lucy Pérez as she was working on a first-of-its-kind McKinsey report about the barriers to Latino economic power. “My dad was one of those Latinos opening new businesses,” Pérez says in an episode of The McKinsey Podcast on boosting Latino economic participation. “I was the first one in my dad’s family to go to college. That was possible because of the growth and opportunity my dad created for us through his business.” Pérez emphasizes that closing the gap in capital for Latino-owned companies can have substantive impact that results in a stronger US economy for all.
CELEBRATING HISPANIC HERITAGE MONTH
National Hispanic Heritage Month is observed in the United States from September 15 through October 15. This celebration of the contributions, cultures, and histories of Americans from the Caribbean, Central and South America, Mexico, and Spain began on September 15, 1968, as Hispanic Heritage Week. That date in September was chosen because it is the anniversary of independence for various Latin American countries, including Guatemala and Costa Rica; Mexico’s independence day occurs the next day, on September 16, followed by Chile’s, on September 18. The observance, expanded into a month by federal law in 1988, highlights Hispanic heritage through music, food, the visual arts, and the written and spoken word. Visit the US Library of Congress’s official National Hispanic Heritage Month website to learn more. And for audiophiles, ¿Quién Are We?—a Colorado Public Radio podcast that explores what it means to be Hispanic and Latino—is a fascinating listen that explores the core of human identity.
For McKinsey’s latest thinking on diversity, equity, and inclusion, visit our Diversity, Equity & Inclusion collection page.
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by "McKinsey Intersection" <publishing@email.mckinsey.com> - 01:08 - 6 Oct 2022 -
Do you understand how to manage data ethically (and what’s at stake if you don’t)?
On Point
Five traps to avoid Edited by Katherine Tam
McKinsey Global Publishing• Why data ethics matters. With data growing exponentially, every company is a data company, say McKinsey senior partner Kayvaun Rowshankish and colleagues. Every organization must therefore establish its own best practices for managing data. But although most have started to address the operational aspects of data management, fewer have considered the ethical aspects. For example, if data sets are breached, sold without consent, or otherwise mishandled, firms can take a significant hit to their reputations and financial health.
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by "McKinsey On Point" <publishing@email.mckinsey.com> - 12:43 - 6 Oct 2022 -
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