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Intersection is back! We’re diving into DEI, every other Thursday
Intersection
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Edited by Justine Jablonska
(she/her/hers)
Editor, New YorkWelcome to Intersection, where we dive into diversity, equity, and inclusion in and for the workplace. In this issue, we talk about why allyship matters, especially for the “onlys” in your organization.
SPOTLIGHT
More organizations in the US are adopting various allyship efforts—such as inclusive-language practices—to advance a culture of inclusion. Nevertheless, LGBTQ+ employees persistently report experiencing microaggressions and feeling isolated at work, McKinsey research shows. Additionally, recent movements across the US to limit the rights of the LGBTQ+ population, and especially those of transgender individuals, highlight that the issues facing the LGBTQ+ community are as pressing as ever. To help organizations understand the people they’re employing—and how to support them—we’ve paired data and insights from the survey responses of more than 4,000 LGBTQ+ individuals across US workplaces. Among the most striking findings: allyship is critical in ensuring that LGBTQ+ employees feel they are included, supported, and not alone.
DATA DROP
Being an 'only' means being the only person like yourself in a given situation, usually because of, but not limited to, your gender, sexual orientation, race, or ethnicity. More than half of gay, lesbian, and nonbinary employees report strong feelings of being an “only” at work.
MAKE IT RIGHT
Want to help? You can start by including your pronouns in all introductions and adding them to your videoconference screen and other group communication tools if you feel comfortable doing this, says McKinsey associate Danny Hurvitz, who is part of the author team for this issue’s Spotlight article. “By doing so, you’re providing others with the opportunity to share their pronouns in a safer space,” says Hurvitz. “As a nonbinary colleague who utilizes the gender-neutral pronouns they/them/theirs, I always lead with my pronouns in introductions. More often than not, I’m alone in doing so, which further emphasizes I’m an ‘only’ in the room. By sharing your pronouns, you can help create a more inclusive space for transgender and gender-nonconforming [TGNC] colleagues to feel comfortable sharing theirs—and also inclusively support your colleagues.”
BOOK TALK
This issue’s book recommendation comes from McKinsey associate Danny Hurvitz, who recently finished and recommends Eric Cervini’s The Deviant’s War: The Homosexual vs. the United States of America, a finalist for the 2021 Pulitzer Prize in history. The book details the life and work of Frank Kameny, a pioneer of the queer-rights movement and, as Hurvitz told me, “a major force of believing there’s pride—not shame—in being LGBTQ+.” The book includes recently released FBI reports, firsthand accounts from early activists, and numerous personal documents to tell the story of a rising political movement. Hurvitz notes that the book takes a “fantastically nuanced and critical view of important queer organizations” and is “an important read to better understand queer political history.”
YOUR TURN
Have you experienced being an “only” in the workplace? What’s something you wish that allies, or potential allies, understood?
Tell us what you think For McKinsey’s latest thinking on diversity, equity, and inclusion, visit our Diversity, Equity & Inclusion collection page.
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by "McKinsey Intersection" <publishing@email.mckinsey.com> - 01:52 - 11 Aug 2022 -
[Don't Miss!] What’s New in Acrobat Pro Live Webinar
Adobe
Live Webinar
What’s New in Acrobat Pro
Tuesday, 16 August 2022 • 11am SGT
![[Don't Miss!] What’s New in Acrobat Pro Live Webinar](https://engage.adobe.com/rs/360-KCI-804/images/apac-fy22q3-sea-wbr-acrobat-pro-mcz-banner-1200x600.jpg)
In our “work anywhere” world, your team needs access to their tools from any place, at any time. Advanced document capabilities are essential to both ensuring productivity with a hybrid workforce, and meeting customer expectations.
On Aug 16, join us for our What’s New in Acrobat Pro webinar. Our expert will take you through the highlights, walking you through significant enhancements on:- Guided demos and best practices on unlimited request signatures and bulk send capabilities
- Show you how to create, send, sign, track, and manage the document flows critical to key functions such as sales and HR.
- Learn how e-signatures smoothly integrate with Microsoft 365, enabling teams to work seamlessly within their existing software workflows.
From sales contracts to onboarding, IP to inventory, obtaining signatures efficiently and securely is critical for every part of an organization. When you use a comprehensive tool like Acrobat Sign — which has delivered an overall ROI of 519% and reduced e-signature costs by 25%* — every department wins.
Join us on Aug 16 to learn how this single trusted tool — which is part of the Adobe Document Cloud — can strengthen and unify your organization’s work.
* A commissioned Total Economic Impact™ study conducted by Forrester Consulting on behalf of Adobe, January, 2022.
Register now
Speaker
Rajesh Patil
Head - Territory & Channel Sales
Adobe
Keep work flowing
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by "Adobe" <demand@info.adobe.com> - 10:02 - 10 Aug 2022 -
Does ESG really matter—and why?
Harmony Internal - McKinsey
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Edited by Katherine Tam
Digital Editor, New YorkYou may have heard a lot about ESG in recent years. Organizations across geographies and industries have committed to making the acronym—which stands for environmental, social, and governance—a core part of their business models. But what is the value and strategic rationale of ESG for companies? A new article from McKinsey Quarterly by Lucy Pérez, Vivian Hunt, Hamid Samandari, Robin Nuttall, and Krysta Biniek explores how ESG considerations can help future-proof companies—and also deliver meaningful impact for the outside world. Be sure to check it out and stay ahead of the curve.
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by "McKinsey Daily Read" <publishing@email.mckinsey.com> - 06:12 - 10 Aug 2022 -
Rebuild your business model to build up your team
Team up with the right talent What’s your team missing?
Time?
Talent?
A trillion dollars?
Probably all of the above. Having the right talent on your team is a major barrier for businesses everywhere today. From finding the right skillsets for constantly changing projects fast, to finding people who will solve more problems than they’ll create, maintaining a workforce that’s committed and passionate can be tough…
When it’s all in-house.
But anyone who told you “that’s just how business is,” never met Fiverr.
From the fast, affordable freelance talent your projects are waiting for to a step-by-step guide through your next steps to success and stability, get ready to meet the rest of your team and transform your potential.Expand your team 
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by "Fiverr" <no-reply@announce.fiverr.com> - 12:20 - 10 Aug 2022 -
[Webinar Invitation] Automation in action - IoT and OT use cases
Sumo Logic
IoT and automation work together to power security systems
Wednesday, August 24, 2022
3pm SGT | 9am CEST
Hello Mohammad,
We extend a very warm invitation to join us on August 24, in conversation with SE Choo, Founder and Client Solutions Director at Semnet, and Andrea Fumagalli, Senior Director Automation & Orchestration at SumoLogic, as they discuss how IoT and automation work together to power security systems.
Agenda Highlights
1. Overall landscape and main threats in IoT scenarios (vulnerabilities)
2. Importance and benefits of Automation and SOAR in IoT/OT
3. Real world use cases for Automation in IoT, Healthcare, Logistics, Transportation and OT industries, using Cloud SOAR
Register now
Best regards,
Audrey Bogdanovic
About Sumo Logic
Sumo Logic is the pioneer in continuous intelligence, a new category of software to address the data challenges presented by digital transformation, modern applications, and cloud computing.Sumo Logic, Level 9, 64 York Street, Sydney, NSW 2000
© 2022 Sumo Logic, All rights reserved.Unsubscribe 
by "Audrey Bogdanovic" <marketing-info@sumologic.com> - 09:00 - 9 Aug 2022 -
Resilience and the story of refugee entrepreneurs
Harmony Internal - McKinsey
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Edited by Katherine Tam
Digital Editor, New YorkEveryone deserves a fresh start. For many refugees, this means starting businesses in areas in which they’ve resettled, often helping to reinvigorate local economies. In a new Author Talks interview, Andrew Leon Hanna explores the global refugee crisis and highlights the enduring spirit, resilience, and determination of refugees through the stories of three women entrepreneurs in the Za’atari refugee camp in Jordan. See how business leaders can learn from refugee and immigrant entrepreneurs and why it makes sense to invest and support them. For more insights on the economic benefits of migration, check out Global migration’s impact and opportunity by Jonathan Woetzel, Anu Madgavkar, James Manyika, Tarek Elmasry, and their coauthors.
Quote of the day
—Han Kwee Juan, DBS’s group head of strategy and planning on the role of leadership in innovation at DBS in a recent episode of the Committed Innovator podcast
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by "McKinsey Daily Read" <publishing@email.mckinsey.com> - 06:19 - 9 Aug 2022 -
You're' invited 🎙 Webinar: How to hire in countries without your own entity.
You're' invited 🎙 Webinar: How to hire in countries without your own entity.
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Hi MD,
You are invited to join our next webinar!
Webinar: How to hire in countries without your own entity
Date: August 25Times: 6 pm UTC | 2 pm EST | 7 pm BST
Hiring internationally can be an accessible, affordable way to bring great new talent to your team. But how do you do it in countries where you don't own an entity?
Employer of record and contractor management services allow you to work with international talent without the hassle of opening new entities in every country where you hire. In this online event, experts from Remote will explain how the employer of record model works; how to make the most of working with international contractors; and how to leverage Remote's global employment services to grow your global team.
What will you learn?
- How to hire in multiple countries without opening entities
- What employer of record services provide
- How to stay compliant with employment laws in multiple places
- How to manage contractors in multiple locations
- Tips for using Remote to manage and pay a global workforce
- Plus a live Q&A session at the end!
Speakers:
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Preston Wickersham (Host) - Senior Content Marketing Manager
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Filipa Matos - VP of Special Ops
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Quentin Vassas - VP of Payroll & Benefits
Grow your headcount
without the headaches.
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by "Remote" <hello@remote-comms.com> - 09:47 - 9 Aug 2022 -
SmartBus - Managing School Buses and Student Transport
SmartBus - Managing School Buses and Student Transport
SmartBus is our school bus monitoring software solution. It is an application suite consisting of the SmartBus Manager app, the SmartBus Parent app, and the SmartBus Driver app.
Our school bus tracking software provides real-time visibility of students during transit. The platform generates trips, lets you see how long the bus spends at each stop, notify delays, records attendance, and more. Sit back and relax, let the advanced school bus tracking platform do the work for you!Book a Free Demo 
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by "Uffizio Technologies Pvt Ltd" <official@uffizio.in> - 05:59 - 9 Aug 2022 -
On-Demand webinar: ETAP Electrical Digital Twin Solutions for Data Centers
Schneider Electric
How ETAP support designing Data Centers?Building a model of the electrical system that is more easily updated and where elements and characteristics can be added makes it a powerful simulation tool and a reliable source of up-to-date information for other purposes. This negates the need for expensive and time-heavy data collection at intervals. With a digital twin there is one true view of electrical systems shared across projects, with contractors, for example, so everyone is working to a common framework.
This On-Demand webinar is covering a step by step approach required to develop an electrical digital twin using the ETAP platform and demonstrate how it leads to an improvement in safety, reliability, and operational efficiency.
5 min about ETAP
PME PredictiveSimSchneider Electric is working closely with ETAP to enable advanced electrical calculations:
- Single electrical design calculation and simulation tool from concept to operations/ maintenance
- Unique tool that covers Low Voltage to High Voltage with unified calculations in AC and DC
- Future ready Electrical design including Renewables, Electric Vehicles.
- Connection of ETAP design with SCADA software to provide real time features
- Powerful Data exchange & interfaces (CIM, Revit, ESRI)
You can find more information in this ETAP brochure and detailed product overview here.
© 2022 Schneider Electric. All Rights Reserved. Schneider Electric is a trademark and the property of Schneider Electric SE, its subsidiaries and affiliated companies. All other trademarks are the property of their respective owners.
by "Schneider Electric" <reply@se.com> - 01:03 - 9 Aug 2022 -
Last chance to register
Hey Abul,
Today is the last day the last day to register to attend our API Masterclass:Design First vs Code First: Your Approach to API Development.
As the demand of your API development continues to scale, new frameworks and processes can be difficult to implement.During this 30-minute exclusive webinar, you will learn the difference between a code first and design first approach as well as the how Swaggerhub supports and enables these approaches.
Please feel free to pass it onto your colleagues. If the time doesn't suit you can register and we will send you the recording.
Thanks,Josh
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by "Joshua McLatchie" <Joshua.McLatchie@smartbear.com> - 07:05 - 8 Aug 2022 -
2022 summer reading guide
Harmony Internal - McKinsey
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Edited by Joyce Yoo
Digital Editor, New YorkWe are in the thick of summer, which is the perfect time to dive into some good books and get inspired. Whether you’re in the mood for nonfiction, fiction, poetry, politics, psychology—or all of the above—we’ve got you covered. This year, McKinsey’s annual summer reading guide features more than 100 picks from leaders including CEOs, Nobel Prize winners, editors-in-chief, and economists. It also includes selections from authors featured in our Author Talks series, McKinsey global managing partner Bob Sternfels, and senior partners Tracy Francis, Gautam Kumra, and more. Scroll through the entire list or browse by genre—there’s something for everyone. And for more good reads, be sure to check out McKinsey on Books for our monthly business best-seller rankings and subscribe to our monthly Readers & Leaders newsletter.
Quote of the day
—Shekhar Saxena, MD, a psychiatrist and Professor of the Practice of Global Mental Health at the Harvard T.H. Chan School of Public Health in McKinsey Health Institute’s “When it comes to mental health, all countries are developing countries”
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by "McKinsey Daily Read" <publishing@email.mckinsey.com> - 05:16 - 8 Aug 2022 -
Sangoma at GITEX'22 - Dubai
Sangoma at GITEX'22 - Dubai
SANGOMA at GITEX'22
TRANSFORMING YOUR BUSINESS COMMUNCIATION
Sangoma invites you to join us at the GITEX Technology Week, the region’s leading ICT exhibition from October 10 – October 14, 2022 at the Dubai World Trade Center.
Join us to experience our disruptive ways of working with our Unified Communication offerings, learn more about future of working – Hybrid Style and get a chance to transform your business with Sangoma.
We at Sangoma enable greater levels of collaboration for users — in the office or remote spaces to enhance productivity and provide seamless experience.
We aim to innovate existing communication infrastructure in way that it improves efficiency, reduces cost, enhances experience, and increases revenue for our customers.
At GITEX, Sangoma will take customers through an immersive journey, showcasing our latest technology solutions.
We look forward to seeing you all there at stand.
Ontario booth # SR-E20.
#SangomaAtGitex
Free video conferencing & collaboration with Sangoma Meet™ meet.sangoma.com
Sangoma Technologies
100 Renfrew Drive, Suite 100Markham ON L3R 9R6 CANADA
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by "Sangoma Technologies" <webannounce@sangoma.com> - 06:16 - 8 Aug 2022 -
Are you still with us? - GPS Tracking Platform by Uffizio
Hello Mr.Abul,
This is Rakhi from Uffizio.
I hope you are in good health.
It’s been quite a long time since we didn't get in touch, so I wanted to kindly remind you about us: Uffizio is a telematics solution provider with almost two decades of experience in the market. We build products for GPS monitoring and one of the most flexible and easy-to-use fleet management software – Trakzee is used in various spheres and is trusted by 500+ partners worldwide.
To know more about Uffizio platform and features of our advanced fleet management software, click on the link,
Trakzee - Fleet Management Software - Features
Uffizio Platform - Highlights
Each day we are developing and innovating our platform to make the telematics space grow and have user-friendly access for all our users. We have a plethora of products that aid every industry use-cases.
Do you want to know more? Let's jump on a quick call to explore mutually beneficial opportunities. Please find the Calendly link and feel free to book time: https://calendly.com/uffizio-official/uffizio-software-demo-call
I would love to hear from you!
Thanks & Regards,Regards,Rakhi Jaiswal Inside Sales
+917283856363www.uffizio.com 
by "Rakhi Jaiswal" <rakhi.jaiswal@uffizio.com> - 02:18 - 8 Aug 2022-
Re: Are you still with us? - GPS Tracking Platform by Uffizio
Hello Abul,I wanted to make sure you got my last email.How does your schedule look for us to get you back on the calendar to discuss how Uffizio can help your team?I look forward to hearing from you. So let’s plan some time to sync.Does anytime this week work?This is one conversation you don’t want to miss.Thank you.Regards,Rakhi Jaiswal Inside Sales
+917283856363www.uffizio.com On Mon, Aug 8, 2022 at 11:48 AM Rakhi Jaiswal <rakhi.jaiswal@uffizio.com> wrote:Hello Mr.Abul,
This is Rakhi from Uffizio.
I hope you are in good health.
It’s been quite a long time since we didn't get in touch, so I wanted to kindly remind you about us: Uffizio is a telematics solution provider with almost two decades of experience in the market. We build products for GPS monitoring and one of the most flexible and easy-to-use fleet management software – Trakzee is used in various spheres and is trusted by 500+ partners worldwide.
To know more about Uffizio platform and features of our advanced fleet management software, click on the link,
Trakzee - Fleet Management Software - Features
Uffizio Platform - Highlights
Each day we are developing and innovating our platform to make the telematics space grow and have user-friendly access for all our users. We have a plethora of products that aid every industry use-cases.
Do you want to know more? Let's jump on a quick call to explore mutually beneficial opportunities. Please find the Calendly link and feel free to book time: https://calendly.com/uffizio-official/uffizio-software-demo-call
I would love to hear from you!
Thanks & Regards,Regards,Rakhi Jaiswal Inside Sales
+917283856363www.uffizio.com
by "Rakhi Jaiswal" <rakhi.jaiswal@uffizio.com> - 12:50 - 9 Aug 2022
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A leader’s guide to postpandemic innovation strategies
Harmony Internal - McKinsey
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Edited by Rama Ramaswami
Senior Editor, New YorkIt is the best of times and the worst of times for innovation. You’d think that remote work would stifle creative collaboration, but quite the opposite is true—thanks to virtual networks and bold adoption of technology, organizations have innovated and digitized at record speed, in some cases accelerating the creation of digital offerings by a stunning seven to ten years. At the same time, many leaders are preoccupied with the immediate fallout of the pandemic and are not confident that they have the resources and commitment to innovate for the long term. But it’s possible to combine speed and stability to create new approaches to innovation. This week, let’s explore some strategies that work even in uncertain environments.
Innovation isn’t about playing it safe, but many companies have been doing just that since the COVID-19 crisis began. McKinsey research shows that organizations are deprioritizing innovation in favor of shoring up their core business, sticking with known opportunities, and waiting until “there is more clarity.” But they may be losing out on unconventional ways to grow. The pandemic set in motion far-reaching disruptions such as radical shifts in consumer behavior, changes to sales models, and the advent of unexpected competitors. For example, medical-device manufacturers suddenly had to contend with home appliance makers that began to produce ventilators. Such shifts represent major long-term opportunities for organizations, and savvy leaders know that historically, companies that invest in innovation during a crisis outperform their peers during the recovery. Not sure how to jumpstart your innovation plan? This framework may help.
That’s the number of practices that contribute to high performance in innovation. In a multiyear, global study of organizations conducted in 2012, McKinsey found that high performers in product, process, or business-model innovation had eight attributes and behaviors in common—and managed them better than their peers would have. For example, most companies have high aspirations, but high-performing innovators combine aspirations with meeting quantitative financial-growth objectives. And most companies want to discover new things, but the best innovators collect and synthesize insights to identify problems and potential solutions. Follow-up research that we conducted in 2019 shows that mastering five or more of the eight innovation essentials correlates with strong financial results.
That’s Jack Welch, the legendary CEO of GE, in an interview with the New York Times in 1985. Underlying Welch’s sweeping—and controversial—transformation of GE over several decades was a clear recognition that organizations must anticipate and keep pace with change—or be overwhelmed by it. “Change before you have to,” is a familiar Welch maxim. But even successful, well-managed companies can be blindsided by change and fail to make the strategic and cultural innovations needed to cope with it; in this Wall Street Journal article, a research scientist and former innovation leader at IBM explains why.
Innovation doesn’t have to be flashy to have a significant impact. Engineering and construction management company Bechtel focuses on innovation in everyday activities such as training, teamwork, and technology adoption to achieve its net-zero targets, according to Shaun Kenny, Bechtel’s global infrastructure leader. In this discussion with McKinsey’s Tony Hansen, Kenny describes how his company innovates to meet energy transition challenges. “For our industry, the key questions are ‘what’ and ‘how’—that is, ‘What types of major projects are being delivered and developed?’ and ‘How will we deliver them?’” he says. Innovations in various focus areas help address those questions: for example, improving cycle time for installations increases productivity, and mobile workstations and base camps in the field enable professionals to visualize what they are building. “Sustainability is about bringing innovation to the ways we work today to enable the needs of future generations,” Kenny says.
If you want to innovate fast but without too much risk, “intrapreneurship”—acting as an entrepreneur within an established company—may be just the thing for you. Most large corporations have unused ideas that enterprising employees can turn into an innovation, which may even result in a new business or subsidiary for the company. A “skunk works” project is a variant of this. Derived from a secret program to develop a spy plane, the term now refers to any unit within an organization that works on confidential or advanced projects, with little or no interference from the parent company. The advantage of these models is that even if your venture fails, you have a safety net.
Lead innovatively.Share these insights
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by "McKinsey Leading Off" <publishing@email.mckinsey.com> - 02:10 - 8 Aug 2022 -
Most popular recent issues—and a brief pause
Harmony Internal - McKinsey
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Thanks for your continued interest in On Point, and we hope you find it helpful in connecting the daily news to your business. On Point will be taking a break for the next two weeks, but we’ll see you back in your inbox on August 22.
In the meantime, you can always browse through past issues here, and below are three of our favorite recent issues featuring some of our most-read articles. Take a look in case you missed them the first time around.
And if you have friends or colleagues you think might enjoy On Point when it’s back, we hope you’ll consider forwarding this email or sharing it on LinkedIn, Twitter, or Facebook. If they want to get future issues in their inbox—or to see our 40+ other free email products—they can sign up at mckinsey.com/subscriptions. (You might want to check it out, too, to revisit your subscriptions or find out about new publications.)This email contains information about McKinsey's research, insights, services, or events. By opening our emails or clicking on links, you agree to our use of cookies and web tracking technology. For more information on how we use and protect your information, please review our privacy policy.
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by "McKinsey On Point" <publishing@email.mckinsey.com> - 10:01 - 7 Aug 2022 -
The week in charts
The Week in Charts
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by "McKinsey Week in Charts" <publishing@email.mckinsey.com> - 03:10 - 6 Aug 2022 -
Employees are still quitting; here’s how employers should respond
McKinsey&Company
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Monthly Highlights, August 2022 Much has changed in the business world since the onset of the COVID-19 pandemic, but one trend has persisted: people keep quitting their jobs. Of workers McKinsey recently surveyed, 40 percent say they’re thinking about leaving their positions in the next three to six months—but companies are still relying on traditional levers to attract and retain talent. This month, our featured stories look at the five crucial employee personas that companies must understand to solve the attrition and attraction problem for the longer term, as well as the value of internal mobility among workers. Other highlights in this month’s issue include the following topics: - the strategic implications of inflation
- how US companies can survive a downturn
- how to support individuals who want to help solve society’s most complex challenges
- when it comes to office space, what workers want, what employers need, and how workplaces will need to change
Editor’s choice 
The Great Attrition is making hiring harder. Are you searching the right talent pools? People keep quitting at record levels, yet companies are still trying to attract and retain them the same old ways. New research identifies five types of workers that employers can reach to fill jobs. Reassess now 
Learning and earning: The bold moves that change careers McKinsey’s report on human capital highlights the importance of internal mobility in organizations. Here’s how to encourage your employees to try more new things. Enhance knowledge THIS MONTH’S HIGHLIGHTS 
How inflation is flipping the economic script, in seven charts The troubling trend is spilling over into every corner of the global economy, with dramatic effects. McKinsey Global Publishing looks at the latest data. Get ready 
Something’s coming: How US companies can build resilience, survive a downturn, and thrive in the next cycle Leaders can both shore up defenses and prepare for growth—if they heed the call for transformational change. Make bold moves 
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Choosing to grow: The leader’s blueprint Driving sustainable, inclusive growth requires the right mindset, strategy, and capabilities. Here are some steps that could help foster successful growth. Double down on growth investments 
The office of the future: A whole new (floor) plan Revisiting your talent strategy for a hybrid world? Think hard about the purpose and design of your office space. Embrace change 
Spotting green business opportunities in a surging net-zero world Explore how 8 industries may transition to a net-zero world, and how organizations can respond with green businesses that create value along the way. Be bold ALSO NEW Voices of CEO excellence: Morgan Stanley’s James Gorman In sickness and in health: How health is perceived around the world Five trends shaping tomorrow’s luxury-car market Author Talks: Quiet! Forward Thinking on people, places, and the revenge of places that don’t matter with Andrés Rodríguez-Pose How can CFOs rebrand themselves as innovation allies? European consumers increasingly react to the stress of rising prices Charting the global energy landscape to 2050: Sustainable fuels Five Fifty: Travel takes off Cloud in China: The outlook for 2025 Five ways to increase your board’s longterm impact Your questions about automation, answered Black beauty brands and consumers: Where do we go from here? SPECIAL FEATURES 
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by "McKinsey Highlights" <publishing@email.mckinsey.com> - 11:34 - 6 Aug 2022 -
Americans' views on economic well-being, global mental health, and more essential reads: The Daily Read weekender
Harmony Internal - McKinsey
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CURATED PICKS FOR YOUR DOWNTIME, FROM OUR EDITORS
Joyce Yoo
Digital Editor, New YorkWe’ve made it to the weekend and it’s time to get caught up on this week’s big reads. From the adoption of cloud in the financial-services sector to mental health around the world, here are some of the key insights from this week.
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—Ram Ramachander, CEO of Hitachi ZeroCarbon and chief digital officer of Hitachi Europe, on building net-zero businesses in Launching net-zero businesses: Lessons from a digital leader
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by "McKinsey Daily Read" <publishing@email.mckinsey.com> - 06:52 - 5 Aug 2022 -
We’ll see you August 19
Harmony Internal - McKinsey
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Thanks for your ongoing interest in The Shortlist and for helping make it one of our longest-running and most popular longform newsletters. The Shortlist will be taking a two-week break, but we’ll be back in your inbox on August 19 to continue delivering our weekly sampling of need-to-know McKinsey insights.
In the meantime, you can always browse through past issues here, and below are three of our favorite recent issues featuring some of our most-read articles. Take a look in case you missed them the first time around.
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This email contains information about McKinsey’s research, insights, services, or events. By opening our emails or clicking on links, you agree to our use of cookies and web tracking technology. For more information on how we use and protect your information, please review our privacy policy. You received this email because you subscribed to The Shortlist newsletter. Manage subscriptions | Unsubscribe Copyright © 2022 | McKinsey & Company, 3 World Trade Center, 175 Greenwich Street, New York, NY 10007
by "McKinsey Shortlist" <publishing@email.mckinsey.com> - 02:53 - 5 Aug 2022 -
Air travel is back—but can airlines win over consumers before the ‘honeymoon phase’ ends?
On Point
Edited by Kanika Punwani
Senior Copy Editor, Southern California• Changing consumer loyalties. People are increasingly returning to air travel, with domestic and international business travel increasing by double digits between February and April 2022. But despite steady satisfaction ratings, negative sentiment among travelers is on the rise, reveal McKinsey senior partners Kevin Neher, Jules Seeley, and colleagues. Recent flight cancellations and staffing shortages could result in a wave of customer dissatisfaction, leaving loyalty up for grabs.
• Flight shaming. As airline leaders look to the future, addressing sustainability concerns could become a priority. Younger customers are particularly concerned about their carbon footprint. Senior partner Tomas Nauclér and colleagues find that 32% of travelers age 18 to 24 report experiencing “flygskam,” or shame of flying—and nearly 50% say that they would be willing to pay for carbon-neutral flights. See four key areas airlines can focus on to regain their footing in the latest edition of the McKinsey Quarterly Five Fifty.
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by "McKinsey On Point" <publishing@email.mckinsey.com> - 12:54 - 5 Aug 2022
