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Succeeding by design: A leader’s guide
Harmony Internal - McKinsey
Style and substance
by "McKinsey Leading Off" <publishing@email.mckinsey.com> - 02:21 - 3 Apr 2023 -
Cloud computing is more than just data storage. Here’s how to maximize its potential.
On Point
Benefits and risks of cloud computing Brought to you by Liz Hilton Segel, chief client officer and managing partner, global industry practices, & Homayoun Hatami, managing partner, global client capabilities
• Finding value quickly. The dash to digital in recent years has proven the power of cloud computing across a wide range of industries. Many organizations are using the cloud-computing model to create value more quickly. For instance, a biotech company harnessed cloud computing to deliver the first clinical batch of a COVID-19-vaccine candidate for Phase I trials in just 42 days, explain McKinsey senior partner Kate Smaje and coauthors. Customization opportunities in the cloud, including individualized applications and analytics, mean that companies of any size can tailor the infrastructure to their needs.
— Edited by Gwyn Herbein, editor, Atlanta
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by "McKinsey On Point" <publishing@email.mckinsey.com> - 12:17 - 3 Apr 2023 -
Top ten reports this quarter
McKinsey&Company
At #1: Performance through people: Transforming human capital into competitive advantage Our top ten reports this quarter look at labor productivity growth in the US, the future of autonomous driving, and more. At No. 1 is Performance through people: Transforming human capital into competitive advantage, which features analysis from authors including Anu Madgavkar, Bill Schaninger, Dana Maor, Olivia White, Sven Smit, Hamid Samandari, and Jonathan Woetzel on 1,800 large companies across sectors in 15 countries. Read on for our full top ten.
After recording a widely positive performance in 2021, the sporting-goods industry has seen multiple challenges in the past year, including the threat of global recession, war in Europe, continued supply chain challenges, and rapidly rising interest rates—all contributing to a world in disarray. Resilience will be key to tackling the highly uncertain environment and preparing for the next wave of growth. Deliver on promises
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by "McKinsey Top Ten" <publishing@email.mckinsey.com> - 06:27 - 2 Apr 2023 -
Feeling uncomfortable? IBM’s Ginni Rometty says it could be a chance to grow
Readers & Leaders
Take a risk THIS MONTH'S PAGE-TURNERS ON BUSINESS AND BEYOND
If you’re leaning toward playing it safe, think again. In this edition of Readers & Leaders, hear Ginni Rometty recount how she grew through uncertainty on the road to the IBM C-suite, heed Financial Times chief commentator Martin Wolf’s warning for the state of democratic capitalism, and more. Catch up on new conversations from Author Talks, plus this month’s top bestselling business books, prepared exclusively for McKinsey by Circana. Itching for more? Preorder Power to the Middle: Why Managers Hold the Keys to the Future of Work by McKinsey partners Emily Field and Bryan Hancock and senior partner Bill Schaninger.
Visit McKinsey on Books for the latest, and to get Readers & Leaders in your inbox monthly, click here to subscribe.IT BEARS REPEATING
“My growth and comfort [could] never coexist. I think if you shut your eyes and think about when you learned the most in life, it’ll be at times when you were in risky or uncertain situations. That crystallization made it much easier for me to take on risky changes in different jobs that were really difficult. I realized that when I put myself in those circumstances, even though it didn’t feel right on the inside, I learned a lot … It’s okay to be uncomfortable on the inside.”
— Former IBM chairman and CEO Ginni Rometty in a recent edition of Author Talks.IN CASE YOU MISSED IT
Leadership coach Sally Helgesen shares specific techniques for building an inclusive culture: “This is very important. A way of demonstrating inclusion is, when an unfamiliar name crops up, ask the person, and ask them once, ‘How do you pronounce your name?’ Write it down, rehearse it if necessary, and then don’t get it wrong. It’s very important communication behavior that can be really helpful.” Watch the full interview.
Business psychologist Tomas Chamorro-Premuzic is asking you to break routine: “If we think of humanity as the model that algorithms and artificial intelligence try to imitate, we’ve diluted ourselves to create a model of humanity that is too simple. Artificial intelligence has already managed to do most of the things we do…. That is the ask at the end of the book: to reclaim our humanity and find ways to be more than what AI thinks we are and more than what the algorithms can predict in our everyday life.” Watch the full interview.
The Financial Times’s Martin Wolf details a plan for rescuing democratic capitalism from crisis: “If you think about what we need to do to make democratic capitalism work better…. The aims are to restore growth as best as we can, and for that growth to be reasonably broad in terms of its impact. It needs to generate opportunities for most people. It needs to protect people through the most extreme vicissitudes of life.” Watch the full interview.LOOKING AHEAD
BUSINESS BESTSELLERS TOP
8
BUSINESS OVERALL
BUSINESS HARDCOVER
DECISION MAKING
ECONOMICS
ORGANIZATIONAL BEHAVIOR
WORKPLACE CULTURE
DIVERSITY & INCLUSION
SUSTAINABILITY
BOOKMARK THIS
If you’d like to propose a book or author for #McKAuthorTalks, please email us at Author_Talks@McKinsey.com. Due to the high volume of requests, we will respond only to those being considered.
—Curated by Molly Liebergall, editor, New York
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by "McKinsey Readers & Leaders" <publishing@email.mckinsey.com> - 04:27 - 2 Apr 2023 -
ICYMI: The Women of McKinsey
Harmony Internal - McKinsey
It’s a wrap on Women’s History Month, but the work continues Brought to you by Liz Hilton Segel & Homayoun Hatami
Global leaders, Industry & Capabilities PracticesNew from McKinsey & Company
Resilience, confidence, and being unafraid to ask for help. These are three traits María del Mar Martínez, McKinsey’s global chief diversity, equity, and inclusion officer, has adopted during her professional journey. To celebrate Women’s History Month, we sat down with 11 McKinsey leaders across the globe to ask them about their experiences as women in the workplace—and beyond. Their stories, though unique, reveal common threads of grit and tenacity. Visit the full collection for key lessons, meaningful moments, and sound career advice, or click through to each video interview below.
— Edited by Eleni Kostopoulos, managing editor, New York
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by "McKinsey & Company" <publishing@email.mckinsey.com> - 05:09 - 1 Apr 2023 -
The week in charts
The Week in Charts
EV battery emissions, slowing inflation in food prices, and more Share these insights
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by "McKinsey Week in Charts" <publishing@email.mckinsey.com> - 03:15 - 1 Apr 2023 -
How top CEOs are navigating disruption
Harmony Internal - McKinsey
Plus, the state of private markets Senior partners Carolyn Dewar, Scott Keller, and Vikram Malhotra, authors of CEO Excellence, along with senior partner Kurt Strovink, asked the world’s top-performing CEOs which trends will have the biggest impact on how they lead their business in 2023 compared with past years. Their answers suggest that three “true signals” are most important: digital disruption, the economy, and geopolitics. This month’s first featured story looks at the specific and pragmatic actions CEOs are taking as a result of these signals. Our second featured story offers advice for senior executives looking to ascend to the CEO role. Other highlights in this month’s issue include the following topics:
• the state of global private markets in 2023
• how a company can chart a path to building a superpower
• how generative AI can help fashion businesses
• how organizations can better support their managers to deliver more value
McKinsey Global Private Markets Review 2023: Private markets turn down the volume
According to our latest Global Private Markets Review, private markets faced a year of two halves in 2022, with buoyancy in the first half and plummeting deal volumes, declining performance, and falling valuations in the second.
Download the full reportWhat’s your superpower? How companies can build an institutional capability to achieve competitive advantage
One capability often sets leading companies apart from the rest. Here’s how to build yours.
Find out nowGenerative AI: Unlocking the future of fashion
While still nascent, generative AI has the potential to help fashion businesses become more productive, get to market faster, and serve customers better. The time to explore the technology is now.
Ways AI can boost businessStop wasting your most precious resource: Middle managers
In the modern workplace, middle managers face many challenges. A new survey finds three areas where organizations can better support their managers and help them accomplish more.
Support managersGeopolitical risk: Navigating a world in flux
In a fast-fragmenting world, geopolitical instability has vaulted to the top of the CEO agenda. Here’s what today’s fraught global dynamics mean for leaders—and how they can begin grappling with geopolitical risk successfully.
Develop resilienceThe EU digital strategy: The impact of data privacy on global business
New data regulations from the European Union require organizational attention, and three key steps can help navigate the data privacy landscape.
Navigate the new landscapeMcKinsey Explainers
Find direct answers to complex questions, backed by McKinsey’s expert insights.
Learn moreMcKinsey Themes
Browse our essential reading on the topics that matter.
Get up to speedMcKinsey on Books
Explore this month’s best-selling business books prepared exclusively for McKinsey Publishing by NPD.
See the listsMcKinsey Chart of the Day
See our daily chart that helps explain a changing world—as we strive for sustainable, inclusive growth.
Dive inMcKinsey Classics
In a digitized world, it’s hard to protect everything equally well. Learn how and what to protect with our classic, “Protecting your critical digital assets: Not all systems and data are created equal.”
RewindData Points
How well do you know the numbers behind changes in business and society? Sign up for our weekly quiz or any of our 40+ free email subscriptions.
Subscribe— Edited by Eleni Kostopoulos, managing editor, New York
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by "McKinsey Highlights" <publishing@email.mckinsey.com> - 11:03 - 1 Apr 2023 -
Bridging the gap between business and IT, improving student outcomes in K-12 public schools, Tech for Execs, and more: The Daily Read weekender
Harmony Internal - McKinsey
Essential insights for the weekend Brought to you by Liz Hilton Segel, chief client officer and managing partner, global industry practices, & Homayoun Hatami, managing partner, global client capabilities
It’s finally the weekend and it’s time to unwind. Get caught up on the week’s big reads on bridging the gap between business and IT, preventing a global food crisis, the latest Tech For Execs on GPT, and more.
TECH FOR EXECS
Welcome to Tech for Execs: quick primers on key technology concepts to get leaders up to speed.
How are organizations using GPT today? Generative AI harnesses machine learning for a wide range of use cases—whether that’s a customer service response, creating code, extracting content from medical information, creating personalized product guides etc. By automating previously labor-intensive tasks, GPT can increase productivity, reduce costs, and open new areas for growth. In life sciences, the technology is already being used to accelerate drug discovery through better understanding of diseases.
What about the risks? We tend to assume computers always give us accurate answers. But GPT can get things wrong—some risks are associated with data sources which may include unhelpful biases. Others are associated with model performance and accuracy because sometimes these models confidently give the wrong answers. Some others are associated with IP and data privacy breaches. Businesses must understand these risks and carefully manage them.
QUOTE OF THE DAY
chart of the day
Ready to unwind?
— Edited by Joyce Yoo, editor, New York
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by "McKinsey Daily Read" <publishing@email.mckinsey.com> - 06:13 - 31 Mar 2023 -
Ever tried oat milk? US consumer habits and attitudes toward dairy are changing.
On Point
Five highlights from our research Brought to you by Liz Hilton Segel, chief client officer and managing partner, global industry practices, & Homayoun Hatami, managing partner, global client capabilities
— Edited by Belinda Yu, editor, Atlanta
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by "McKinsey On Point" <publishing@email.mckinsey.com> - 12:15 - 31 Mar 2023 -
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Complex e-store? Not a problem.
Adobe
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Date: Thursday 6 April 2023
Time: 2:30pm AEST | 12:30pm SGT | 10:00am ISTBest Regards,
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Last chance to attend today's webinar and learn about unlocking the power of distributed teams: insights from 1,500+ remote leaders
Last chance to attend today's webinar and learn about unlocking the power of distributed teams: insights from 1,500+ remote leaders
There is still time to register your spot for today's webinar.Hi MD,
Unlocking the Power of Distributed Teams: Insights from 1,500+ Remote Leaders
Last chance to register for our webinar on global employment and distributed teams! Remote's extensive research project has uncovered vital insights that will shape the future of businesses worldwide. Our team of experts will share valuable perspectives that you won't find anywhere else. This is a must-attend event for anyone interested in staying ahead of the curve in 2023 and beyond. Don't miss out - register now before it's too late!
Webinar: Future of global employment: what we learned from 1,500+ remote leaders
Date and times:Thursday, March 30, 2023
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What will you learn?
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How are companies optimizing headcount costs hiring distributed teams?
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- Preston Wickersham - Manager, Content Marketing
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- Paula Dieli - VP of Onboarding & Mobility
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Attendees at this event will also be eligible for SHRM credit!
* To unlock SHRM credit you must watch at least 75% of the event, as per SHRM requirements.Grow your headcount
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by "Remote" <hello@remote-comms.com> - 12:02 - 30 Mar 2023 -
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Revolutionize your Fleet Management with Video Telematics
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Change the way your clients track and monitor their fleet with our advanced video telematics software.Change the way your clients track and monitor their fleet with our advanced video telematics software.
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by "Sunny Thakur" <sunny.thakur@uffizio.com> - 12:30 - 30 Mar 2023 -
The world confronts an uncertain future. What key themes emerged at Davos this year?
On Point
Takeaways from McKinsey leaders based in Asia Brought to you by Liz Hilton Segel, chief client officer and managing partner, global industry practices, & Homayoun Hatami, managing partner, global client capabilities
• Surprising optimism. Delegates at Davos were more optimistic than expected, noted Joe Ngai, McKinsey senior partner and chair of Greater China. “I was surprised at how positive people were [at Davos],” Ngai said. “We are at a time where there’s so much uncertainty.” Senior partner and McKinsey Global Institute director, Kweilin Ellingrud, added that a highlight for her was the sense that “economic inclusion is really underpinning so much of what’s going to happen going forward.” Discover more leaders’ perspectives from Davos.
— Edited by Belinda Yu, editor, Atlanta
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by "McKinsey On Point" <publishing@email.mckinsey.com> - 12:28 - 30 Mar 2023 -
Building Elite DevSecOps Performers - On-Demand Webinar
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by "Sumo Logic" <marketing-info@sumologic.com> - 09:01 - 29 Mar 2023 -
Prepping for the future of restaurants
Re:think
Ordering up fresh ideas for the restaurant industry The restaurant industry has always faced challenges, but lately there’s a sense that the knocks keep coming. First, pandemic shutdowns closed some restaurants’ doors. Then, both the pandemic and the war in Ukraine caused supply chain disruptions and cost increases. And now, restaurants are being slammed by the same general inflation that consumers are seeing elsewhere—which is, in turn, causing consumers to rethink their restaurant spending.
Because consumers expect inflation to slow, they think restaurants’ price increases should also start to slow. But the actual costs for restaurants keep rising. The result is that restaurants are getting squeezed on both sides. I think there will be margin pressure for a while, stemming from higher commodity costs, labor shortages, and limits on what stressed consumers are willing to pay.
On the commodities side, it’s the same thing you see at the grocery store: higher prices and barer shelves. This has been highlighted by recent jokes about the cost of eggs and people raising chickens in their backyards, but the real problem is the whole global food supply chain—the entire basket of goods. It’s one of the few times in recent history when nearly all restaurant input costs have increased simultaneously. Costs for some proteins have gone up 20 to 80 percent. Some items aren’t reliably available. And you’ve seen chain restaurants take things off menus.
On the labor side, it’s been tough to find workers. After the industry largely shut down during the pandemic, which was of course horrible for the livelihoods of individual employees, only a portion of the workforce came back. There are debates over why, but one factor is that it’s in-person work, which is inherently less flexible than hybrid jobs in an age when many workers expect more flexibility. This industry has always been labor-intensive, but now it takes more to get employees in the door—better pay, better benefits, and better working conditions. There were minimum-wage increases in 26 American states in the past year. Half of restaurant operators said last year that their biggest challenge was recruiting and retaining employees.
Restaurants are taking action. Many are using sophisticated pricing techniques and cutting-edge digital marketing to improve their bottom lines. But there are indications that to survive and thrive, restaurants might need to fundamentally transform their operating models. This includes a continued “unbundling” of the restaurant experience, in which preparing the food, serving the food on-premises, and delivering the food to homes all become discrete operations. The way this plays out will be different across the spectrum of restaurant types.“Nearly all restaurant input costs have increased simultaneously. Costs for some proteins have gone up 20 to 80 percent.”
Fast-food and fast-casual restaurant companies are thinking about what they can automate. Their consumers tend to care more about speed, convenience, and price-to-value than about the sit-down service experience. So you’re seeing experiments with virtual cashiers and burger-flipping robots. Automation can be a way to deal with labor shortages and redeploy employees into higher-value roles. But it requires up-front capital expenditures, which favor companies with scale.
There’s also been more interest in virtual brands and “ghost kitchens” that aren’t tied to physical stores with in-person dining, thus requiring fewer employees and less real estate. They can be a way to nimbly maximize assets and minimize costs, as when a chicken wings restaurant manages food waste by launching a virtual brand around, say, chicken thighs. Or there might be a way to jump on short-lived fads—if, say, meatballs became a trend, you could imagine pop-up, virtual meatball brands that quickly connect a new menu and logo to existing infrastructure.
On the other end of the spectrum, with full-service restaurants, you’ll see the service experience continue to matter even as it evolves to manage cost pressures. Because what is the impetus to go to a restaurant in the age of delivery apps? With fine dining, the experience can be a differentiator, but the question is, how do you deliver that high-end experience in a way that’s sustainable for the employees and the restaurateur? Maybe you sell prepaid tickets, perhaps on a subscription model, for people to enter the restaurant at specific times. Maybe you’re only open during days of the week or dayparts when revenues and tips are stronger, and at other times you maximize your assets—meaning your kitchen and employees—by essentially making gourmet take-home food.
The pandemic shutdown reset consumers’ expectations about what restaurants should provide. We went from “going out to eat is how I engage with the restaurant industry” to “I expect food to meet me wherever I am at any time of day.” It’s analogous to what has happened in retail, where the expectation became that a consumer could get anything delivered to their doorstep in a day or two.
The silver lining is that disruption creates opportunities. If you find new ways to engage with the consumer—where you’re not just asking them to sit down in your restaurant—you can unlock different times of day and new kinds of occasions. It could create a broader role for restaurants.ABOUT THE AUTHOR
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Dear sir/Madam,
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Middle managers are often stuck between leaders and employees. Here’s how to break the stalemate.
On Point
Three areas to increase support of managers Brought to you by Liz Hilton Segel, chief client officer and managing partner, global industry practices, & Homayoun Hatami, managing partner, global client capabilities
• Both ends against the middle. A recent survey by McKinsey senior partner Bill Schaninger and colleagues finds that middle managers tend to be underdeveloped, underutilized, and unappreciated. They report spending nearly half of their time on administrative and individual-contributor tasks (such as scheduling meetings and sending out data analysis results), which leaves them less time to focus on talent and people management and strategy-focused work. Such time constraints may hinder their ability to deliver clear results and move organizations forward.
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