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  • LAST CALL !!! Understanding Labour Laws – The Employment Act 1955 (Amendment 2022) - 21 & 22 July 2025

    CLICK HERE TO DOWNLOAD BROCHURE !!!

     

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     HYBRID PUBLIC PROGRAM

    UNDERSTANDING LABOUR LAWS –

    THE EMPLOYMENT ACT 1955 (AMENDMENT 2022)

    (** Choose either Zoom OR Physical Session)

    Remote Online Training (Via Zoom)  &

      Wyndham Grand Bangsar Kuala Lumpur Hotel(Physical)

      (SBL Khas / HRD Corp Claimable Course)

    Date :  21 July 2025 (Mon) |  9am – 5pm                          By Suraiya

     22 July 2025 (Tue)  |  9am – 5pm                                .

    .

                           .

    OBJECTIVES:

    At the end of this program, participants should be able to achieve the following objectives:

    -      To understand the different section of the Employment Act 1955 including the latest amendment 2022.

    -      To know how to apply the law in the workplace

    -      To know better the right of employers and employees

    -      To understanding the responsibility of employers and employees according to the laws.

     

    METHODOLOGY:

    This program is essentially participative. There will be group interaction and lectures.

     

    WHO SHOULD ATTEND:

    General Manager, Manager, Head of Department / Division, Human Resources Manager or any personnel who has human resource functional responsibility and Supervisor

     

    OUTLINE OF WORKSHOP

    Module 1 - Introduction 

    1. Objectives of the ACT

    2. Scope

    3. Definitions of employee, employer, contract of services etc.

    4. Contract of Service

    4.1.  Contracts of service that must be in writing

    4.2.  Provisions of contracts of service that must be in writing

    4.3.  Restrictions on contracts of service

    4.4.  Termination of contract of service

    4.4.1.  Normal Termination

    4.4.2.  Termination for Special Reasons

    4.4.3.  Breach of Contract

     

    Module 2 – Wages and Deductions 

    5. Wages

    5.1   Payment of wages.

    a) Wage Period.

    b) Calculation of wages for incomplete month’s work (NEW)

    c) Time of Payment.

    d) Payment of Wages on the Day of Termination.

    e) Payment of Wages before the 3rd Day after the Termination.

    f) When Written Statement of Wages Must Be Given to the Employees.

    5.2   Advance (Loan)

    a) Types of Advances Allowable Under the Law.

    b) Advances Must Be Approved by DG.

    5.3   Deductions from wages

    a) Deduction without the Request or Consent of the Employee.

    b) Deduction at the Request of the Employee.

    c) Deduction at the Request of the Employee and Written Approval from the DG.

    d) Total Deductions Allowable.

    5.4   System of payment of wages

    a) Wages Must Be Paid Through an Account at the Bank and financial institute. (NEW)

    b) Employee Can Recover in the Court the Part of the Wages That Have Not Paid Through a Bank Account.

    c) Wages Can Be Paid in Legal Tender or by Cheque with Written Request of Employee. (NEW)

    d) Employer Has to Obtain Approval from the DG to Pay Wages for employees in Legal Tender or by Cheque. (NEW)

    e) Employers Cannot Receive Any Discount or Interest in Respect of Advances that do not exceed a month’s Wages.

    5.5   Priority of wages

                    5.6   Liability of Contractors and Principals

     

     

    Module 3 – Pregnancy and Maternity and Domestic Servants

    6. Pregnancy and Maternity

    6.1   Maternity protection

    a) The entitlement of Maternity Leaves and Maternity Allowance

    b) Understanding the words “confinement”, “children”, eligible period”

    c) Start work early during maternity.

    d) Restriction on termination of female employee.

    e) Protection from termination for pregnant employee. (NEW)

    7. Domestic Employees

    a) Termination of contract

    b) Employment of foreign domestic employee

    c) Duty to inform Director General of Labour.

     

    Module 4 – Benefits

    8. Benefits Under the Law

    8.1   Rest Days

    a) The interpretation of ‘day’.

    b) How to calculate working on rest day.

    c) Overtime on rest day.

    8.2   Hours of Work and Working at Night

    a) The definition of hours and how to define 45 hours a week.

    b) Overtime and its calculation.

    8.3   Paid Public Holidays

    a) What are the compulsory public holidays and number of days entitle by the employees?

    b) Can an employee work on public holiday and how to calculate the payment?

    c) How to replace the public holiday with another day?

    d) Overtime on public holidays.

    8.4   Paid Annual Leave

    a) What is the entitlement for annual leave and when do they entitle to apply for the leave?

    b) ‘The employer shell grant and the employee shell take…’

    8.5   Paid Sick Leave and Hospitalization Leave

    8.6   Paid Paternity Leave and its entitlement

    8.6   Ordinary Rate of Pay (ORP)

    a) How to calculate ORP for monthly, weekly, daily or hourly rate.

    8.7   Rate of Payments for Working on Rest Day, Public holidays and Overtime

     

    Module 5 – Terminations, Foreign Employee and Sexual Harassment

    9. Termination, Lay-off and Retirement Benefits

    a) Who entitled to the termination benefits?

    b) How to calculate the benefits and when to pay them?

    10. Foreign Employees

    a) What are the rules and regulation that an employer has to follow when they employed a foreign worker?

    11. Flexible Working Arrangement. (NEW)

    12. Discrimination in employment and how to handle it.

    13. Sexual Harassment – Part XVA

    a) What are the responsibilities of an employer to investigate?

    b) What are the responsibilities of The Director General of Labour to investigate a complaint?

    c) Notice on Sexual Harassment (NEW)

    14. Court Order for Payments Due to Employee. (NEW)

    15. Force Labour. (NEW)

    16. Presumption as To Who Is an Employee and Employer. (NEW)

     

     

    ** Certificate of attendance will be awarded for those who completed the course

     

    ABOUT THE FACILITATOR

    MS. SURAIYA

    FIELD OF EXPERTISE

    With the Degree of Bachelor of Art in Southeast Asia Studies (UM), she has vast experience in the field of Human Resources Management and Labour Laws for almost 30 years and currently she is Deputy Director of Labour Standards, Labour Standards Division. Besides that, she also a Certified Trainer from HRDC.

     

    She is an experienced trainer in the subject matter as she is a hands-on practitioner. Many cases that she shares with her participants are often real-life examples and solutions that she had encounter during she career as Assistance Director, Principle Assistance Director and State Director and now as Deputy Director in Department of Labour Peninsular Malaysia, Putrajaya.

     

    She is also exposed to the international Labour / Employment Issues where she served two and half years as Counsellor of Labour in High Commission of Malaysia in Singapore. During her service in Singapore she has given talks to Chinese Chamber of Commerce in Singapore and given advice to the private companies in Singapore about Employment Act 1955 in Malaysia.

     

    With her experiences in Malaysia and Singapore, she has developed and delivered many training programs to in house and public such as Employment Act 1955, Managing Discipline and Misconduct, Handling Misconduct and Dismissal – Domestic Inquiry, Managing Stress and Counseling at Work Place, Handling Misconduct - Sexual Harassment at Work Place, Industrial Relations Act 1967 and Payroll Administration.

     

    Among the many well-established organizations that have benefited from her expertise are Jabatan Tenaga Kerja (JTK), Stamford College, Singapore Chinese Chamber of Commerce, INPRIM Melaka, Kesatuan Sekerja, TM Melaka, Kebangsaan Pekerja-Pekerja Simen Semenanjung Malaysia, Kesatuan Pekerja-Pekerja UMW, Western Digital, UTP and others.

     

    WORKING EXPERIENCES

     

    1. Assistant Director of Labour at Perak and Putrajaya,

    Duration: 1993-2008

     

    2. Principle Assistant Director, Industrial Relations Department, Perak

    Duration: 2008-2011

     

    3. Director, Industrial Relations Department, Sarawak

    Duration: 2011-2013

     

    4. Counsellor of Labour, High Commission of Malaysia, Singapore

    Duration:  2013 - 2015

     

    5. Director, Labour Department, Melaka

    Duration: 2015 - Feb 2019

     

    6. Principle Assistant Director, Legal and Enforcement Division, JTKSM Putrajaya

    Duration: Feb 2019 - 2021

     

    7. Deputy Director, Labour Standards Division, JTKSM Putrajaya

    Duration: Feb 2021 - Now


    (SBL Khas / HRD Corp Claimable Course)

    training Fee

    14 hours Remote Online Training (Via Zoom)

    RM 1,296.00/pax     (excluded 8% SST)

    2 days Face-to-Face Training (Physical Training at Hotel)

    RM 2,250.00/pax     (excluded 8% SST)

    Group Registration: Register 3 participants from the same organization, the 4th participant is FREE.
    (Buy 3 Get 1 Free) if  Register before 14 July 2025. Please act fast to grab your favorite training program!

      

    We hope you find it informative and interesting and we look forward to seeing you soon.

    Please act fast to grab your favorite training program! 

    Please call 012-588 2728 or email to pearl-otc@outlook.com

     

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    by "allotcp@otcmsdnbhd.com.my" <allotcp@otcmsdnbhd.com.my> - 02:34 - 28 Jun 2025
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    by "sales33" <sales33@pinshengpvcfoamboard.com> - 01:47 - 28 Jun 2025
  • Re: Learn Odoo online sales

    Hi

    I hope all is well. I wanted to loop back on my previous email. I'm looking to connect over a quick call to discuss a few ideas on how to generate sales from Instagram, Facebook, Pinterest, and Tik Tok.

    Let me know when would be a good time for a quick chat this week.

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    Riley
    422 Richards St, Suite 170. Vancouver, BC V6B 2Z4
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    -----Original Message-----
    From: Riley Nicholson
    To: info@learn.odoo.com
    Subject: Re: Learn Odoo online sales

    Hi 

    I wouldn't insist on connecting with you if I didn't believe we can add value to Learn Odoo.

    Are you available for a quick call in the next day or two?

    Thanks

    Riley
    422 Richards St, Suite 170. Vancouver, BC V6B 2Z4
    P.S. Please let me know if you don't want to hear from me again



    -----Original Message-----
    From: Riley Nicholson
    To: info@learn.odoo.com
    Subject: Re: Learn Odoo online sales

    Worth a chat?

    Riley
    422 Richards St, Suite 170. Vancouver, BC V6B 2Z4
    P.S. Please let me know if you don't want to hear from me again



    -----Original Message-----
    From: Riley Nicholson
    To: info@learn.odoo.com
    Subject: Learn Odoo online sales

    Hi

    I came across your website and read about your software.

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    Riley
    422 Richards St, Suite 170. Vancouver, BC V6B 2Z4
    P.S. Please let me know if you don't want to hear from me again








    by "Riley Nicholson" <riley.nicholson@marketingcampaignspros.co> - 12:45 - 28 Jun 2025
  • EP169: RAG vs Agentic RAG

    EP169: RAG vs Agentic RAG

     What else will you add to better understand RAG vs Agentic RAG?
    ͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­
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    This week’s system design refresher:

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    • RAG vs Agentic RAG

    • A Cheatsheet on Kubernetes

    • 6 Data Structures to Save Storage

    • 5 Database Normal Forms Every Developer Should Know

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    RAG vs Agentic RAG

    Image

    RAG (Retrieval Augmented Generation) is a method that combines information retrieval with large language models to generate answers. Here’s how RAG works on a high level:

    1. The model retrieves relevant data from data sources and then extracts it to a vector database from the pre-indexed model.

    2. Augment the prompts by retrieving information and merging it with the query prompt.

    3. A Large Language Model (like GPT, Claude, or Gemini) understands the combined query and generates the final response.

    A traditional RAG has a simple retrieval, limited adaptability, and relies on static knowledge, making it less flexible for dynamic and real-time information.

    Agentic RAG improves on this by introducing AI agents that can make decisions, select tools, and even refine queries for more accurate and flexible responses. Here’s how Agentic RAG works on a high level:

    1. The user query is directed to an AI Agent for processing.

    2. The agent uses short-term and long-term memory to track query context. It also formulates a retrieval strategy and selects appropriate tools for the job.

    3. The data fetching process can use tools such as vector search, multiple agents, and MCP servers to gather relevant data from the knowledge base.

    4. The agent then combines retrieved data with a query and system prompt. It passes this data to the LLM.

    5. LLM processes the optimized input to answer the user’s query.

    Over to you: What else will you add to better understand RAG vs Agentic RAG?


    A Cheatsheet on Kubernetes

    Kubernetes (K8S) is an open-source container orchestration platform originally developed by Google and now maintained by the Cloud Native Computing Foundation (CNCF).

    Image

    Developers working with Kubernetes create manifest files that describe their application and specify the number of instances, resource requirements, and other configurations.

    Kubernetes operates using a control pane and a group of nodes.
    The control plane is deployed on the master node and manages the overall state of the cluster. It consists of components like API Server, Etcd, Controller Manager, and Scheduler.

    Nodes are the workers in a Kubernetes cluster. Each node contains components like the Kubelet and Kube-proxy and is responsible for running the containerized applications.

    Some top Kubernetes resources are Pods, Deployments, Services, and Persistent Volumes.

    1. Pods encapsulate one or more containers.

    2. Deployment is a higher-level abstraction that manages Pods.

    3. Service is an abstraction that provides a stable way to expose and access a set of Pods.

    4. Volume is a storage resource that helps retain data between pod restarts or recreations.

    The Horizontal Pod Autoscaler helps scale the number of Pods in a Deployment, ReplicaSet, or StatefulSet based on observed CPU utilization, memory usage, or custom metrics. It monitors resource usage and adjusts the number of replicas to match the desired resource targets.

    Over to you: Have you used Kubernetes in your projects?


    6 Data Structures to Save Storage

    Image
    1. Bloom Filter
      A probabilistic data structure used to test whether an element is a member of a set.

    2. HyperLogLog
      An algorithm that approximates the number of unique elements in a multi-set using minimal memory.

    3. Cuckoo Filter
      A space-efficient alternative to Bloom filters that supports deletion and has better lookup performance.

    4. Minhash
      A technique for quickly estimating the similarity between large sets using compressed hash signatures.

    5. SkipList
      A layered linked list structure that allows fast search, insert, and delete operations.

    6. Count-Min Sketch
      A probabilistic data structure that approximates the frequency of items in a large data stream

    Over to you: Which other data structure will you add to the list?


    5 Database Normal Forms Every Developer Should Know

    Normalization aims to eliminate redundancy and enforce data integrity by organizing data into logical, dependency-driven forms.

    Image
    1. First Normal Form (1NF): Removes repeating groups and ensures atomic values in each column.

    2. Second Normal Form (2NF): Removes partial dependencies by ensuring all non-key columns depend on the full primary key.

    3. Third Normal Form (3NF): Eliminates transitive dependencies, ensuring non-key columns depend only on primary keys.

    4. Boyce-Codd Normal Form (BCNF): Strengthens 3NF by removing anomalies that exist due to overlapping candidate keys. If one column depends on some other column, then that “other column” must be enough to identify each row uniquely.

    5. Fourth Normal Form (4NF): Ensures that a table does not mix multiple independent one-to-many relationships for the same entity.

    Over to you: Which other Normal Form will you add to the list?


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    by "ByteByteGo" <bytebytego@substack.com> - 11:36 - 28 Jun 2025
  • Top 10 articles this quarter

    McKinsey&Company

    Tariffs, global trade, agentic AI, and more ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    McKinsey Top Ten
    McKinsey Top Ten

    Our top ten articles this quarter look at tariffs and global trade, agentic AI, consumer sentiment, and more. At No. 1, McKinsey’s Alexander Edlich, Christopher Croke, Fredrik Dahlqvist, and Warren Teichner take a deep dive into an industry in transition in “Global Private Markets Report 2025: Braced for shifting weather.”

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    by "McKinsey Top Ten" <publishing@email.mckinsey.com> - 10:02 - 28 Jun 2025
  • Understanding the price of decarbonization
    Cost-effective decarbonization strategies ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Icon headshots of Hemant Ahlawat and Sanjay Kalavar

    Brought to you by Hemant Ahlawat (Hemant_Ahlawat@McKinsey.com) and Sanjay Kalavar (Sanjay_Kalavar@McKinsey.com), global leaders of McKinsey’s Sustainability Practice

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    by "McKinsey & Company" <publishing@email.mckinsey.com> - 12:20 - 27 Jun 2025
  • GRAB 3 FREE 1 SEAT !!! The Art Of Visual Selling For Sales Managers & Executives (24 & 25 Sept 2025)

    CLICK HERE TO DOWNLOAD BROCHURE!!!

     

    Please call 012-588 2728

     email to pearl-otc@outlook.com

     

    FACE-TO-FACE PUBLIC PROGRAM

    THE ART OF VISUAL SELLING FOR

    SALES MANAGERS & EXECUTIVES

    Venue : Wyndham Grand Bangsar Kuala Lumpur Hotel                (SBL Khas / HRD Corp Claimable Course)

    Date : 22 Sept 2025 (Mon) |  9am – 5pm                   By Daniel

     23 Sept 2025 (Tues)  |  9am – 5pm               .        .

     

    “Not achieving the break-through you want in Sales?”

    - use NLP to achieve Super Sales Success

     

    All businesses these days face tough competition – competition for sales and competition for time. Those who able to sell and deliver the value of the product, service or solution that customers will buy are those who have an edge over their competitors.

     

    You need the edge – the communication tools and selling techniques that makes you more attractive to the customer than your competition. Some sales executives do sell themselves more effectively than others. And they seem to naturally know how to influence and persuade effortlessly. And it is definitely the result of using a powerful set of Neuro Linguistic Programming (NLP) communication and influencing skills effectively; skills that anyone can easily learn; so that your prospects or customers can’t say “NO!” to you.

     

    This invaluable course has been specially designed for procurement and sales professionals - face-to-face and telephone encounters in sales. And finally, a sale is always made – either you sold your prospects or your prospects sold you the reasons not to buy.  So, the Sales Director in the end gets either a result or a reason from his sales executives.  Which would you choose: the “result” or the “reason”?  Get the transformational “results” you want with “NLP to achieve Super Sales Success”.

     

    OBJECTIVES:

    Upon completion of this programme, you will be able to:

    -    Lead powerful masterful sales conversations from beginning to the end

    -    Effectively build rapport with your customers

    -    Add to this powerful set of NLP listening and communication tools to help control the selling process and influence your prospects’­ buying process

    -    Use questioning techniques to uncover the full set of customer needs and desires :

    -    Understand your customer deeper wants and needs

    -    Understand buyers, buyer types and the buying process

    -    Understand sales strategy and sales tactics that support your customers’ buying strategies

    -    Apply non-verbal communication to influence prospect in selling and negotiations

    -    Sell on value and reduce price push backs

    -    Use language to gain influence & overcome objections that get in the way of the sale

    -    Closing new business with success and high integrity

     

    LEARNING OUTCOME:

    At the end of this programme, you will have gained the following knowledge and learning:

    -    Application of NLP tools in selling

    -    Thinking Strategies

    -    Communication and Listening Skills

    -    Pace Sensory Language to Build Rapport

    -    Resourceful language patterns for sales success

     

    WHO SHOULD ATTEND:

    -    Sales Professional or Sales Manager

    -    Sales Support Staff 

    -    Procurement Executive/Supervisory

    -    All other staffs who desires to excel in   their persuasive selling skills

     

    LEARNING METHOD USED:

    In this highly engaging experiential hands-on training, the training facilitator adopts a coaching and facilitative approach. It is very important to engage the participants in reviewing their own outcome.

     

    The activities are designed to illustrate key issues that the participants are facing in selling by using NLP & NHR tools to create illustrations and activities such as role plays, Mind programming exercises & group discussion and brainstorming sessions.

     

    OUTLINE OF WORKSHOP

    Day 1

     

    Brief Introduction of NLP

    -    Definition Of NLP

    -    The Study Of Human Excellence

    -    NLP Thinking & Communication Model

     

    Successful in Visual Communication – Masterful Sales Conversations

    -    Verbal & Non Verbal communication

    -    7-38-55 Mehrabian Rule to Sell

    -    Visual Auditory & Kinesthetic Means to understand and influence

    -    Congruence in Communication - Creating Trust in Customer Relationship

     

    Success in Visual Selling – Probing and Questioning Techniques to Uncover full Needs/Wants

    -    Identify Inner Needs

    -    Questions That Clarify What Client Means

    -    Active Listening Skills

    -    Identify The Buying Strategy

    Day 2

     

    Selling Presentation Model – The Buying Process

    -    Buying Process Model

    -    Negating Language Pattern That Deliver Suggestions

    -    Avoid Common Mistakes of Experienced Sellers

     

    Overcome Objections Effectively

    -    Out Frame & Reframe

    -    The Answer Is In The Questions

    -    The Emotional Factor

    -    Brainstorming: Common Objections and How to Handle each

     

    The Ultimate Closing Technique with Success & High Integrity

    -    Understand Client’s Hot Buttons

    -    Effective Closing, Gaining Agreement & Commitment

    -    Meta Modeling Technique – Where the Client can’t say ‘No’ 

     

    ** Certificate of attendance will be awarded for those who completed the course

     

    ABOUT THE FACILITATOR

     

    Daniel

    -    Certified Professional Trainer, MIM

    -    MBA (General) University of Hull, UK

    -    Council of Engineering Institutions (UK) Part I & II

    -    Associate Member of Institute of Electrical Engineers, UK

    -    ISO Standardization Internal Auditor

    -    NLP Master Trainer Certification, NFNLP US

    -    Certified Master Conversational Hypnotherapist, IAPCH US

    -    Certified Specialist in Neuro-Hypnotic Repatterning, SNLP US

    -    Diploma in International Sound Therapy, IAST Alicante, Spain

     

    Daniel has more than 30 years experience in the corporate world, out of which 20 years has been spent on coaching and training: teaching Sales & Negotiation Skills, Management & Leadership skills - training Companies and individuals on Coaching & Mentoring Skills, Communication Skills, Neuro-Linguistic Programming (NLP) and Project Management skills. And in the process, continually coaching and motivating all his students, staffs and associates to learn, grow and expand their personal paradigms and horizons.

     

    He also has extensive sales management, marketing and sales experience; from selling single course programs to education franchise businesses; as well as single pieces of equipment right-up to multi-million US dollar projects for more than 15 years. In his last major corporate appointment as Assistant General Manager of GEC (UK), Mahkota Technologies, where he was fully in-charge of both local and regional sales for his Division, he successfully managed over 15 different products and systems, with an annual turnover of RM60 million, for both the domestic and regional markets.

     

    He is an engineer by profession and has completed his professional engineering degree, the Council of Engineering Institutions, UK., Part I & II within 2 years, one year short of the normal period of 3 years.  As such he was awarded: Excellent Performance Award in the Professional degree. Positions held in the various multi-national corporate companies include from a young installation/service engineer to department manager & general manager of a leading MNC. Currently, he is a Certified Professional Trainer with the Malaysian Institute of Management (MIM) and Cambridge ICT.  He is also a Certified Master NLP Trainer of the National Federation of Neuro-Linguistic Psychology, USA.

     

    He also specializes in Effective Communication & Project Management skills, Management & Leadership Skills, Sales training applying Neuro-linguistic Programming and Subconscious Learning in order to accelerate adult learning. His other specialties include Functional & Instructional English for the Workplace, Effective English for Front-liners, Writing Skills, Presentation skills and Engaging Dialogue.

     

    Daniel recognizes the great potential within each individual participant and he believes in making a difference in their learning through his personalised, demonstrative, practical and dynamic approach to make training an enjoyable and valuable experience.  His passion for training stems from his innate desire to empower all those individuals who are keen to seek knowledge, wisdom and self improvement; so that they can be the person they need to be to have what they want.

      

    (SBL Khas / HRD Corp Claimable Course)

    TRAINING FEE

    2 days Face-to-Face Public Program

    RM 2,450.00/pax

    (excluded 8% SST)

    Group Registration: Register 3 participants from the same organization, the 4th participant is FREE.
    (Buy 3 Get 1 Free) if
    Register before 15 Sept 2025.

    Please act fast to grab your favourite training program!

      

    We hope you find it informative and interesting and we look forward to seeing you soon.

    Please act fast to grab your favorite training program! Please call 012-588 2728

    or email to pearl-otc@outlook.com

     

    Do forward this email to all your friends and colleagues who might be interested to attend these programs

     

    If you would like to unsubscribe from our email list at any time, please simply reply to the e-mail and type Unsubscribe in the subject area.

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    by "allp@otcmsdnbhd.com.my" <allp@otcmsdnbhd.com.my> - 10:48 - 27 Jun 2025
  • Want to host your own ClickFunnels meet-up??
    You should take the lead in your local area!

    ClickFunnels Connect meet-ups are already happening around the world.

     

    But someone had to take the lead in each of those cities.

     

    Someone had to raise their hand and say, "I’ll be the one who brings people together."

     

    If you don’t have an event near you yet… That could be you!

     

    (And BTW! Even if there are events near you… You can still be a host!)

     

    APPLY HERE TO BECOME A CLICKFUNNELS CONNECT HOST IN YOUR CITY! >>

    ClickFunnels Connect Events

    REMEMBER… 

     

    As a host, you’re not just throwing an event. You’re creating a space for entrepreneurs in your area to meet, collaborate, and grow. 

     

    You’re building real connection. 

     

    You’re becoming the go-to person for Funnel Hackers and Prime Movers near you!

     

    And the best part? You don’t need a big stage or a massive audience. We’ve got people hosting events in coffee shops, co-working spaces, and even their homes.

     

    If you’re nervous about how you’d set up and host an event… DON’T BE!

     

    We’ll show you how to do it, and you’ll get access to our private host resources to help you every step of the way!

     

    START YOUR APPLICATION NOW AND BECOME A CLICKFUNNELS CONNECT HOST IN YOUR CITY! >> 

     

    Russell Brunson

     

    P.S. – Don’t forget, you’re just ONE funnel away…

     

    P.P.S. Want to see what events are available to attend in your local area? BROWSE LOCAL CLICKFUNNELS CONNECT EVENTS HERE >>

    © Prime Mover LLC

     

    By reading this, you agree to all of the following: You understand this to be an expression of opinions and not professional advice. You are solely responsible for the use of any content and hold Prime Mover LLC and all members and affiliates harmless in any event or claim.

     

    If you purchase anything through a link in this email, you should assume that we have an affiliate relationship with the company providing the product or service that you purchase, and that we will be paid in some way. We recommend that you do your own independent research before purchasing anything.

     

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    by "Russell Brunson" <newsletter@marketingsecrets.com> - 10:44 - 27 Jun 2025
  • 📢Remote @ SHRM + Big News: Meet Remote HRIS and PEO

    📢Remote @ SHRM + Big News: Meet Remote HRIS and PEO

    Logo Horizontal (3)
    2025-Newsletter Header_June

    Product news

    Remote HRIS + Perform is here

    image (5)

    Meet the first HR platform that brings together HR, payroll, compliance, and performance management in one place - purpose built for growing teams.

    More on Remote HRIS

    Run HR and payroll for U.S. teams, fast.

    Remote PEO brings together payroll, benefits, and compliance so you can support your team and run HR operations from one simple platform.

    Learn more

    New blog: why consolidate your HR tech stack with Remote?

    Why consolidate your HRIS with Remote

    consolidate

    Managing multiple HR systems across borders creates complexity, silos, and risk. In our latest blog, we break down how consolidating your HRIS with Remote gives you a single source of truth for employee data, streamlines compliance, and reduces costs—without sacrificing flexibility. Whether you're scaling globally or optimizing operations, Remote makes it easier.

    👉 Read the full story

    Upcoming events

    🇺🇸 United States

     

    Join us at SHRM25!

    When: June 29-July 2

    Where: San Diego

    Catch us at Booth 3419 to meet the team and discover how Remote is helping businesses scale globally, and here in the US. Let’s connect and chat about how we can support your growth goals! Registration is free, space is limited.
    Meet us at SHRM

    image (8)

     

    🇩🇪 Germany

     

    Are you ready for the HR Leaders Summit?

    When: July 10-11

    Where: Berlin,Germany

    Join Remote at the HR Leaders Summit at WeAreDevelopers - Europe’s largest developer conference to explore how forward-thinking HR drives business success. Smart leaders think globally. Don’t miss Remote’s Director of Talent Acquisition, Anastasia Pshegodskaya, live on stage. Need a ticket? Just send an e-mail to dach@remote.com we have a limited number of tickets available. First come, first serve.

    Happy to meet you in Berlin!

    Take the next step toward simplification

     Talk with one of experts and delve into how Remote can specifically address your global HR challenges.

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    by "Remote" <hello@remote-comms.com> - 10:13 - 27 Jun 2025
  • Anti-Bribery and Corruption-S. 17A Corporate Liability Perspective (17 & 18 Nov 2025)

    Please call 012-588 2728

    or email to pearl-otc@outlook.com

     

    HYBRID PUBLIC PROGRAM

    ANTI-BRIBERY AND CORRUPTION - S. 17A

    CORPORATE LIABILITY PERSPECTIVE

    (** Choose either Zoom OR Physical Session)

    Remote Online Training (Via Zoom)  &

    Dorsett Grand Subang Hotel, Selangor  (Physical)

      (SBL Khas / HRD Corp Claimable Course)

    Date :   17 Nov 2025 (Mon) |  9am – 5pm                          By Suresh

    18 Nov  2025 (Tue)  |  9am – 5pm                   Angeline

    ngeline

    10

    Course Description:

    This programme is designed to give participants a solid understanding in bribery and corruption detection and prevention in Malaysia in accordance to the Malaysian Anti-Corruption Commission Act 2009 & 2018 (Amendment Act) and other relevant Laws in Malaysia and its application within the organization and the related industries & trade.

    Effective 1st June 2020, Section 17A of MACC Act 2009 enables prosecution of commercial organizations involved in corruption activities unless these commercial organizations can establish the defense of…. NO CONSENT & ADEQUATE PROCEDURES

    This session shall focus on, methods of establishing these defenses.

     

    Course Objective:

    By the end of the course you will be able to:

    -        Understand background, structure and intent of Malaysian Anti-Corruption Act 2009 and Amendment Act 2018 (S. 17A)

    -        Interpret the requirements for ‘adequate procedures’ as per MACC Act 2009 based on the principles of T.R.U.S.T

    -        Understand and learn methods of conducting due diligence within the parameters of legal provisions

    -        Ability to identify existing / potential ethical conduct within the organization or emanating from 3rd party engagement, which may have an impact on Business Continuity activities

    -        Legal Impact(s) due to ineffective management of unethical business conduct.

    -        Define malpractices & Spotting The Red Flags during the course of hiring, sourcing and contract management and also Account Payables

    -        Describe the Plan-Do-Check-Act management system and how it relates Adequate Procedures

    -        Understand about Pre-Employment Screening & Whistle-Blowing

    -        Understand Malpractices Detection & Profile Auditing

    -        Obtaining, collation and preservation of Digital Evidence

     

    Who Should Attend:

    -        Anyone involved in managing corporate governance and integrity practices of the organisation

    -        Anyone involved in contracting of any kind, especially holding a portfolio for evaluating and sourcing for suppliers, contractors, etc. Whether a team member, project manager, or executive.

     

    Training Methodology

    -        Highly Interactive Session, with a bilateral approach to the subject matter allowing participants to share incidences at respective work locations.

    -        Virtual Learning / Classroom Face To Face Session

    -        Case Studies on various reported Cases

    -        Ice Breaking / Monotony Breaking Sessions – Purpose of rejuvenating the mind

     

    Training Duration

    -        14 Hours / 2 days

     

    Outline Of Workshop

    Fundamentals on MACC Act 2009 – Strategic Values

    1.       Laws and Standards governing Ethics, Bribery & Corruption

    -  MACC Act 2009

    -  Evidence Act 1950

    -  Employment Act 1955

    -  Contracts Act 1950

    2.       Definition Bribery & Corruption

    3.       Definition of Asset Misappropriation

    4.       Investigation Process and Procedures

    -  Reporting

    -  Initiating and investigation

    -  Evidence (Verbal, Documentary, CCTV, Digital, Email, Eyewitness)

    -  Domestic Inquiry and Prosecution

    Case Studies

    5.       Risk and Corporate Governance

    -  Fundamentals

    -  Processes & SOPs

    -  Ingredients

    -  Environment, People and Opportunity

    -  Dominant factor

    -  Corporate governance in jeopardy

    -  Generic reasons for bribery and Corruption

    -  Risk (Reality vs Myth)

    -  The risk domains in an organisation

    -  Red Flags of Bribery & Corruption

    Guideline and Implementation of No Consent Requirement & Adequate Procedures To Support MACC Act 2009 & 2018 (S. 17A & 17B)

    6.       No Consent

    -  Definition

    -  How does a corporation show / prove no consent

    7.       Adequate Procedures Encompass The Following

    -  Principles of T.R.U.S.T

    -  IT and Physical Security

    -  HR Processes & Procedures

    -  Finance Processes (Accounts Receivable and Accounts Payable)

    -  Claims Management

    -  Inventory management

    -  Zero Balancing - Record keeping and reporting

    -  Credit Note Management

    -  Disposal of obsolete and damaged goods (Scrapping Process, Writing Off)

    -  Process

    8.       Developing and Implementing Anti Bribery and Compliance Programme

    -  Top Down Exercise – Management Support

    -  Due Diligence and Risk Management

    -  Policy – Content Framework

    -  Detailed policies for particular risk areas

    -  3rd Party communication & management

    -  Internal Controls and documentation

    -  Communication and training

    -  Promoting and incentivizing ethics and compliance

    -  Seeking guidance – Detecting and reporting violations addressing violations

    -  Periodic reviews and evaluation of the anti-corruption programme

     

    9.       Due Diligence

    -  Financial Records

    -  Methods of Conducting Due Diligence in the hiring process (Human Resources)

    -  Methods of Conducting Due Diligence in the sourcing and engagement of 3rd parties process (Procurement / Purchasing / Vendor Management)

    -  Laws governing Personal Data and Financial Records Searches (PDPA 2010, FSA 2013) and how to manage searches within the ambits of the law

    -  Best practices

    -  Maintaining Records for Due Diligence

    -  Chain of Custody of records and evidence of Due Diligence

    -  Digital and Manual Records – Evidential Weightage

    -  Usage of 3rd Parties to conduct Due Diligence – Cogency and Integrity of Data      

    -  Evidential Burden

    10.    Improving Ethical Behavior in Business

    -  3 Key Elements that Influences Ethical / Unethical Decisions in an Organisation

    a)      Individual Standards & Values

    b)     Managers & Co- Workers Influence

    c)      Opportunity (Codes & Compliance Requirements)

    -  Corporate Governance (Organisational Policy)

    -  HR Policies (Employee Relations & Code of Ethics)

    -  Whistleblowing (Whistle-blower Protection Act 2010)

    -  Standard Operating Procedures (SOP) Compliance in line with Business Ethics and Key Risk Indicators (KRI)

    -  Joint Responsibility Approach

    -  Compliance to related regulations, laws and standards.

    11.     Selection & Performance Management of Suppliers

    -  Methodology

    -  Reporting

    -  Escalation Path

     

     

     

     ** Certificate of attendance will be awarded for those who completed the course

     

    ABOUT THE FACILITATOR

    Suresh

    Suresh is a trained and certified Risk Management professional in the area of Supply Chain Management and Brand Protection. He attained his Bachelor’s Degree in Law from the University of Wolverhampton (UK). He then went on to be trained and certified as an auditor and practitioner in the specialized area of Risk Management under the auspices of United States of America Customs and Border Protection (CTPAT Standards); and; Transported Asset Protection Association (TAPA Standards), Asia. He is also a Human Resources Development Trainer certified by the Human Resources Ministry.

     

    In his capacity as a trainer, he has conducted trainings on the following topics:-

     

    With his background of a law degree, he is able to invoke legal implications in his programmes to make it more comprehensive and value added substance. In addition, his fluency in English and Bahasa Malaysia enables him to conduct training programmes effectively in both languages.

     

    Prior to his involvement in this field, the facilitator has wide working experience throughout his 15 years of working career in the specialized area of Risk Management, Security Management and Investigations (HR, Security (Operational and Information Security) and Safety, Corporate Governance and Ethics). Being a Head of Department in each of this portfolios, he has acquired substantial job related knowledge and experience in sectors comprising of Manufacturing, Telecommunications, Hospitality Management (Brand Standard & Management) and Contract Manufacturing (Brand Protection and Management).  He is also a trained Workplace Counselor and by virtue of his portfolio of having to deal with people of different job hierarchy, he has very profound people management skills, negotiation skills and effective interaction skills. His previous employers and related portfolios are as follows:-

     

    -        Infineon technologies (M) Sdn Bhd – Security Manager (Backend Manufacturing Plant, Melaka)

    -        Celcom Axiata Sdn Bhd – Manager, Head of Risk Management (Nationwide)

    -        Rennaisance Melaka Hotel (Marriott International) – Loss Prevention and Brand Standard Manager (Melaka Hotel Facility)

    -        Flextronics Penang - Loss Prevention Manager (5 Contract Manufacturing Sites in Penang)

     

    (SBL Khas / HRD Corp Claimable Course)

    TRAINING FEE

    14 hours Remote Online Training (Via Zoom)

    RM 1,296.00/pax     (excluded 8% SST)

    2 days Face-to-Face Training (Physical Training at Hotel)

    RM 2,250.00/pax     (excluded 8% SST)

    Group Registration: Register 3 participants from the same organization, the 4th participant is FREE.
    (Buy 3 Get 1 Free) if
    Register before 10 Nov 2025. Please act fast to grab your favourite training program!

    We hope you find it informative and interesting and we look forward to seeing you soon.

    Please act fast to grab your favorite training program! 

    Please call 012-588 2728 or email to pearl-otc@outlook.com

     

    Do forward this email to all your friends and colleagues who might be interested to attend these programs

     

    If you would like to unsubscribe from our email list at any time, please simply reply to the e-mail and type Unsubscribe in the subject area.

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    Pearl


    by "sump@otcmarketing.com.my" <sump@otcmarketing.com.my> - 06:02 - 27 Jun 2025
  • Agents on the case

    The Shortlist

    Emerging ideas for leaders ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    The CEO Shortlist
    The CEO Shortlist

    Curated by Alex Panas, global leader of industries, & Axel Karlsson, global leader of functional practices and growth platforms

    Welcome to the latest edition of the CEO Shortlist, a biweekly newsletter of our best ideas for the C-suite. This week, we explore how AI agents can help move the needle on gen AI investment. You can reach us with thoughts and ideas at Alex Panas and Axel Karlsson. Thank you, as ever.

    —Alex and Axel

    An image linking to the web page “Seizing the agentic AI advantage” on McKinsey.com.

    Paradoxical activity. Nearly eight in ten respondents we surveyed say their companies use gen AI—yet just as many say they’ve seen no significant bottom-line impact. AI agents—the tools we use to interact with AI—can help steer transformative function-specific use cases out of pilot mode and toward collaborations that have real impact. Our new CEO playbook on agentic AI outlines exactly how.

    AI agents won’t be at the work happy hour. But your employees will likely be working with them nonetheless. “I think we are going into a world where you’ll have to think about your workforce as
    both agentic and human,” says McKinsey Senior Partner Jorge Amar on a recent episode of McKinsey Talks Talent. It will be essential to “create the right change story” to help employees understand the possibilities AI agents can unlock.

    We hope you find these ideas inspiring and insightful. See you in a couple of weeks with more McKinsey ideas for the CEO and others in the C-suite.

    Share these insights

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    by "McKinsey CEO Shortlist" <publishing@email.mckinsey.com> - 04:20 - 27 Jun 2025
  • Making senior housing more appealing for older adults

    On McKinsey Perspectives

    Helping seniors age in place ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌   ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    McKinsey & Company
    Only McKinsey Perspectives
    Only McKinsey Perspectives

    Brought to you by Alex Panas, global leader of industries, & Axel Karlsson, global leader of functional practices and growth platforms

    Welcome to the latest edition of Only McKinsey Perspectives. We hope you find our insights useful. Let us know what you think at Alex_Panas@McKinsey.com and Axel_Karlsson@McKinsey.com.

    —Alex and Axel

    —Edited by Abby Shewmaker, editor, Atlanta

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    by "Only McKinsey Perspectives" <publishing@email.mckinsey.com> - 01:20 - 27 Jun 2025
  • Unlocking the potential of the network: Fiber Hope’s fiber optic solutions

    Dear  Info ,

     

    I hope this email finds you well. My name is Ashley, and I am the Sales Manager at Fiber Hope. With over 16 years of manufacturing experience, Fiber Hope is a trusted leader in providing top-notch communication products, including fiber optic cables and fiber patchcords, tailored to meet your specific needs.

     

    At Fiber Hope, we pride ourselves on our comprehensive range of services and our relentless commitment to quality. Heres why you should consider partnering with us:

     

    1. **Customization at Its Best**: Whether you require standard or bespoke solutions, our products can be customized to suit your unique requirements, ensuring optimal performance and reliability.

     

    2. **Extensive Production Capability**: We boast 30 optical cable production lines and 3 patchcord lines, enabling us to handle large-scale orders while maintaining exceptional quality.


    3. **Certified Excellence**: Our processes are certified to ISO9001 and CE standards, reflecting our dedication to maintaining stringent quality control and consistent product excellence.

     

    4. **Innovative R&D Team**: Our robust research and development team continually strives to introduce innovative products and improve existing technologies to stay ahead of market demands.

     

    We invite you to explore our extensive product range and experience the superior quality that has made Fiber Hope a preferred partner in the communication industry. Let's discuss how we can support your projects with our reliable and high-performance fiber optic solutions.

     

    Thank you for considering Fiber Hope. We look forward to the oportunity to collaborate with you and deliver products that exceed your expectations.

     

    Best regards,

     

    Ms Ashley Wang

    Manager

    Tel/Weichat/Whatsapp/skype:+86 18806644215

    Office:+86 75523501683

    Fiber Hope Optical Communication Tech Co.,Ltd.

    www.fh-fiber.com

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    by "sales07" <sales07@fhfibercable.com> - 11:35 - 26 Jun 2025
  • Mastering Calibration Certificates - 24 & 25 Sept 2025

    Please call 012-588 2728

     email to pearl-otc@outlook.com

     

    HYBRID PUBLIC PROGRAM

    MASTERING CALIBRATION CERTIFICATES

    (** Choose either Zoom OR Physical Session)

    Remote Online Training (Via Zoom)  &

    Wyndham Grand Bangsar Kuala Lumpur Hotel  (Physical)

      (SBL Khas / HRD Corp Claimable Course)

    Date : 24 Sept 2025 (Wed) |  9am – 5pm        By Viknesh

         25 Sept 2025 (Thu)  |  9am – 5pm           .        .

      

    WHY CALIBRATTION MATTERS?

    1.      Accuracy and Precision: Calibration ensures that measuring instruments produce accurate and precise measurements. This is vital for maintaining quality control and ensuring that products meet specified standards and tolerances.

    2.      Quality Assurance: Regular calibration helps in maintaining consistent quality of the products. Deviations from established specifications can lead to defects, which can affect the performance and safety of the products manufactured.

    3.      Regulatory Compliance: Many industries are subject to regulations and standards (such as ISO, FDA, etc.) that require regular calibration of equipment. Compliance with these regulations is essential to avoid legal issues and penalties.

    4.      Cost Efficiency: By ensuring that equipment is properly calibrated, manufacturers can reduce waste and rework caused by inaccurate measurements. This can lead to significant cost savings over time.

    5.      Safety: Inaccurate measurements can lead to unsafe conditions in the manufacturing process or in the final products. Calibration helps to mitigate risks and enhance workplace safety.

    6.      Equipment Longevity: Properly calibrated equipment is less likely to suffer from wear and tear caused by incorrect usage or readings, thereby extending the lifespan of machinery and tools.

    7.      Customer Satisfaction: Delivering high-quality products that meet customer specifications fosters trust and satisfaction, which can lead to repeat business and a strong reputation in the industry.

     

    Overall, calibration is an integral part of maintaining operational excellence, ensuring product reliability, and fostering continuous improvement in the manufacturing sector

     

    The Workshops will help you to:

    ·       Establish a solid understanding of why calibration certificates matter in regulated environments.

    ·       Equip participants to recognize compliance-critical components.

    ·       Demystify terminology for better communication and interpretation.

    ·       Develop familiarity with certificate formats and vocabulary across disciplines.

    ·       Enable participants to design fit-for-purpose calibration documentation.

    ·       Provide personalized, actionable feedback to enhance real certificates.

    ·       Know resolution, precision,  and accuracy of a measurement system.

    ·       Build ongoing capacity and provide direction for future learning.

    ·       How to interpret and understand the content of a typical calibration report

     

    WHO MUST ATTEND

    Managers, Engineers, Technicians, Supervisors overall any personnel handling Calibrated tools & Equipment.  Relevant for all  industries.

     

    METHODOLOGY

    Seminar consists of 2 days training workshops

     

    Fundamental workshop will give an insight on Calibration requirements based on ISO 9001 & ISO 17025

     

    Participant Preparation Requirements

    To maximize practical impact, participants are asked to complete the following before the training:

    ü  Submit a Calibration Report

    ·      Provide one anonymized calibration certificate from their organization.

    ·      Ensure it includes:

    -       Calibration methods

    -       Results

    -       Uncertainty values

     

    Complete a Pre-Training Survey

    Brief survey to understand individual challenges and expectations related to calibration certificates.

    Inputs will help tailor live reviews and discussions.

    Note: Submitted certificates will be used in Session 6 for live demonstrations and feedback.

     

    OUTLINE OF WORKSHOP

    Day 1

     

    9.00 A.M.  - 12.00P.M.

    Pre-Test Assessment

    Module 1 : Foundations of Calibration Certificates

    ·     Introduction to calibration and its role in quality management systems.

    ·     Alignment with ISO 9001 and ISO/IEC 17025 standards.

    ·     Emphasis on core principles: traceability, SI units, and regulatory compliance.

     

    Module 2 : Understanding Certificate Requirements

    ·     Deep dive into mandatory elements of a calibration certificate.

    ·     Cross-reference with ISO standard clauses.

    ·     Group exercise: Analyze sample submissions to identify missing or non-conforming elements.

     

    1.00P.M. to 5.00 P.M.

    Module 3: Decoding Calibration Terminology

    ·     What is uncertainty in calibration?

    ·     Factors contributing to uncertainty.

    ·     Practical examples of uncertainty in different types of measurements.

     

    Module 4: Sector-Specific Certificate Analysis

    ·     Overview of certificates across various domains:

    -       Mass, temperature, pressure, electrical, etc.

    ·     Interactive matching exercise: Link terminology and values to real-world applications.

     

     

    Day 2

     

    9.00 A.M. to 12.00 P.M.

    Module 5: Customizing Calibration Certificates

    ·     Guidance on tailoring certificate content to organizational and customer requirements.

    ·     Consideration of:

    -         Specific calibration points

    -         Intervals, environmental factors, and instrument usage context

    ·     Design a custom certificate requirement for a simulated case.

     

    1.00P.M. to 5.00 P.M.

    Module 6: Live Certificate Review and Feedback

    ·     Trainer-led review of real-world calibration reports submitted by participants.

    ·     Collaborative analysis:

    -       Identify good practices

    -       Address formatting, clarity, and compliance gaps

    ·     Group feedback session: Peer insights and improvement recommendations.

     

    Module 7: Sustaining Knowledge Beyond the Course

    ·     Best practices for maintaining calibration compliance.

    ·     Auditing calibration processes for continuous improvement.

    ·     Risk management strategies for calibration errors.

    ·     Exploration of useful post-training resources:

    -         Standards access, calibration tools, online databases, and templates

    ·     Q&A session: Discuss challenges specific to participants' roles or industries.

     

    Module 8: Conclusion

    ·     Training Summary

    ·     Post Test Assessment

    ·     Training Evaluation

     

    ** Certificate of attendance will be awarded for those who completed the course

     

    ABOUT THE FACILITATOR

    VIKNESH

    QUALIFICATIONS :

    1.       i NARTE certified ESD Engineer (Certificate Number : ESD-00511-E)

    2.       Bachelor of Engineering (Electrical)- Universiti Teknologi Malaysia

    3.       Clean room design engineer

    4.       HRD CORP Certified trainer (Certificate No: 7271)

    5.       HRD CORP ACCREDITED TRAINER

     

    KEY QUALIFICATIONS

    Mr. Viknesh is currently an ESD & Cleanroom consultant for numerous Contract Manufacture Companies in Malaysia.

     

    He is an iNARTE Certified ESD Engineer and one of the first 28 individuals to receive this designation from the Electrostatic Discharge Association in Malaysia.

     

    He has a Degree in Electrical / Electronics. His experience in Electrostatic has been nearly 30 years with various exposures of manufacturing. 

     

    He has about 30 years of working experience in manufacturing & cleanroom industries including wafer/silicon, semiconductor, electronics and fiber optics.

     

    The Training method and Approach used are to suite the needs of basic learners and that are using these skills for their daily work. He had understood these needs based from his experience and exposure of several companies in Malaysia.

     

    Most of the mistake that he had notice is that of a poor understanding of Basic Electrostatic Discharge and clean room environment controls cause of impact to daily manufacturing environment. He has conducted numerous training on ESD and clean room design for companies and has been consultant for few of the companies in guiding and establishing ESD implementation / Auditing and control/Clean room environment management, including technical application of ESD  & Clean room models.

     

    Been involved in Establishing ESD control program and clean room management for Contract Manufacture in Penang and Johor, been providing ESD training & clean room design consultation for Companies in Kuala Lumpur, Penang, Selangor, Ipoh, Negeri Sembilan, Melaka, Pahang, Kedah and Johor in Malaysia.

     

    He specializes in Electrostatic Discharge (ESD) & Cleanroom. 

    He is an active member of Electrostatic Society America (ESA).

    He is also a HRDF Accredited Trainer.

     

    (SBL Khas / HRD Corp Claimable Course)

    TRAINING FEE

    14 hours Remote Online Training (Via Zoom)

    RM 1,296.00/pax   (excluded 8% SST)

    2 days Face-to-Face Training

    (Physical Training at Hotel)

    RM 2,250.00/pax    (excluded 8% SST)

    Group Registration: Register 3 participants from the same organization, the 4th participant is FREE.
    (Buy 3 Get 1 Free) if
    Register before 17 Sept 2025. Please act fast to grab your favourite training program!

      

    We hope you find it informative and interesting and we look forward to seeing you soon.

    Please act fast to grab your favorite training program! Please call 012-588 2728

    or email to pearl-otc@outlook.com

     

    Do forward this email to all your friends and colleagues who might be interested to attend these programs

     

    If you would like to unsubscribe from our email list at any time, please simply reply to the e-mail and type Unsubscribe in the subject area.

    We will remove your name from the list and you will not receive any additional e-mail

    Thanks 

    Regards

    Pearl


    by "sump@otcmarketing.com.my" <sump@otcmarketing.com.my> - 06:34 - 26 Jun 2025
  • GRAB 3 FREE 1 SEAT !!! Internal Combustion Engines – Operations And Maintenance (24 & 25 Sept 2025)

    Please call 012-588 2728

     email to pearl-otc@outlook.com

     

    FACE-TO-FACE PUBLIC PROGRAM

    INTERNAL COMBUSTION ENGINES –

    OPERATIONS AND MAINTENANCE

    Venue : Wyndham Grand  Bangsar Kuala Lumpur Hotel              

    (SBL Khas / HRD Corp Claimable Course)

    Date :24 Sept 2025 (Wed) |  9am – 5pm      By Ir Dr Jaya

       25 Sept 2025 (Thu) |  9am – 5pm             .        .

      

    ABSTRACT

    An internal combustion engine (ICE) is a heat engine where the combustion of a fuel occurs with an oxidizer (usually air) in a combustion chamber that is an integral part of the working fluid flow circuit. In an internal combustion engine the expansion of the high-temperature and high-pressure gases produced by combustion apply direct force to some component of the engine. The force is applied typically to pistons, turbine blades, or a nozzle. This force moves the component over a distance, transforming chemical energy into useful mechanical energy.

     

    The term internal combustion engine usually refers to an engine in which combustion is intermittent, such as the more familiar four-stroke and two-stroke piston engines, along with variants, such as the six-stroke piston engine and the Wankel rotary engine. A second class of internal combustion engines use continuous combustion: gas turbines, jet engines and most rocket engines, each of which are internal combustion engines on the same principle.

     

    COURSE OVERVIEW

    This course is industry designed, to provide a broad understanding of the improvement methodology, concepts, and process. The methodology is presented with case studies and examples drawn from service, business process and manufacturing applications. The integration of manufacturing and maintenance is also addressed. With a heavy practice orientation, as much as a third of your time will be spent working through interactive practical exercises and assessments. This course is designed as an introduction to concepts and methodology.

     

    COURSE OBJECTIVES

    This training program is designed to provide an understanding of engineering related problems related to industry globally and a clear sense of what is required to effectively structure, establish measurements and solve problems. Participants will learn the goals and deliverables behind the solutions. Methodology as well as the most commonly used tools within each phase will be discussed. Participants will also learn how to support a problem solving initiative within their organization.

     

    LEARNING OUTCOMES

    On successful completion of this course, the participant should be able to:-

              Understand the working of an ICE.

              Understand the methods involved to maintain ICEs

              Select ICEs better

     

    TRAINING METHODOLOGY

    a)        The latest educational methods and strategies will be utilized.

    b)       The course is designed to maximize delegate participation.

    c)        Questions and answers are encouraged throughout and at the daily wrap-up sessions. This gives participants the opportunity to discuss with others and the presenter their specific problems and appropriate solutions.

    d)       The course shall be conducted through lectures, case studies, group discussions and exercises to reinforce participant’s learning.

     

    TARGET AUDIENCE

    Manufacturing and process, executives, managers, support employees, operational managers, technicians, engineers etc.

     

    COURSE FORMAT

    The course consists of formal content presentation interspersed with content quiz sessions. The presenter’s style involves intensive participant participation.

     

    OUTLINE OF WORKSHOP

    DAY 1

    Introduction

              Engine Classification

              Small Engine Development

              Energy Conservation Principles

     

    Why IC Engines

              Definition of Internal Combustion Engines

              Types of ICE

              History and evolution of ICEs

              What are the alternatives to ICEs?

              How they work

              Why they are designed that way

              Gasoline vs. diesel

              Practical perspective

     

    Operation of the 4-Stroke Cycle Engine

              Basic function of an internal combustion engine.

              The events required for internal combustion engine operation.

              Events in the history of engine development.

              The construction and function(s) of primary engine components.

              Principles of 2- and 4-stroke cycle engine operation.

     

    Hydrogen Internal Combustion Engines

              Basic Design

              Cost

              Modifications Needed

              Power, Safety and Efficiency

              Availability

     

    The Two Stroke Internal Combustion Engine

              Introduction

              The two stroke cycle

              2 stroke compared to 4 stroke

              Disadvantages of a two stroke

    DAY 2

    The Gas Power Cycle

              The Otto Cycle

              The Diesel Cycle

              Improvement of Performance

     

    Design of i.c. engines-components & sub-systems

              The Future of Car Engines

              The Scope for Innovation

              The Concept of Green Car

              Why I.C. Engines in 21st Century?

     

    Induction Tuning of the Internal Combustion Engine

              Port Sizing Considerations

              Inlet Air Density and Performance

              Acoustic Modelling

              Swept and Displaced Volumes

              Port Sizing and Mach Index

              Inlet air density

     

    Noise Reduction for Internal Combustion Engines

              Risk Assessment

              Sound is Pressure

              Mechanical Design Options

     

    Question &Answer Session

    End of Workshop

     

    ** Certificate of attendance will be awarded for those who completed the course

     

    ABOUT THE FACILITATOR

    Ir. Dr. JAYA has about 32 years of experience in various industries.

     

    Ir. Dr. JAYA is a Professional Engineer registered with the Board of Engineers (BEM), Malaysia, a Fellow of The Institution of Engineers, Malaysia (IEM), member of the Institution of Engineering and Technology (IET), UK and a Member of Engineers Australia and a Chartered Professional Engineer of Australia. Jayaseelan was the past Chairman of the Engineering Education Technical Division of The Institution of Engineers, Malaysia; Member of the Education Committee of the Association of Consulting Engineers (ACEM); Member of the Accreditation Board, Institution of Engineers, Malaysia, Member of the Standing Committee on Admission and Practical Training, Institution of Engineers, Malaysia, a member of the Standing Committee on Examinations and Qualifications, Institution of Engineers, Malaysia and also an EAC accreditation panel member. He is also a Certified Energy Manager, registered with the Energy Commission of Malaysia.

     

    He graduated from the University of Malaya, Leeds Polytechnic, UK and Universiti Putra Malaysia and holds a Degree in Mechanical Engineering, Masters in Engineering and a doctoral degree in engineering.  

     

    His wide hands-on industrial experience has enabled him to design and facilitate training courses.  

     

    He was a recipient of the Association of Overseas Technical Scholarships (AOTS) award on two occasions, awarded by the Ministry of Economy, Trade and Industry of Japan. Jayaseelan was also a member of the working group to draw up the energy efficiency and energy conservation guidelines for pumps and compressors for Malaysian industries organized by the Institution of Engineers, Malaysia, Pusat Tenaga Malaysia, and the Ministry of Energy, Water and Communications (KTAK). He also actively writes technical articles for various international journals.

     

    He has working experience in various industries, which includes being a General Manager for Facilities Management for a Facility Management Company involved in the management of a portfolio of facilities, including manufacturing plants, high-rise commercial buildings, chemical plants etc. a design engineer with a leading consulting engineering company etc.

    Some of the companies he has trained includes, Tenaga Nasional Bhd, Bank Pembangunan, Ranhill, Ebara Pumps, Usaha TegasSdn.Bhd (Maxis), Infineon (M) Sdn.Bhd, UniversitiMalaya, UniversitiTeknologi Malaysia, Penang Port Sdn.Bhd. Cement Industries of Malaysia Berhad, Politeknik Mukah (Sarawak), Petlin Malaysia Sdn Bhd, Bintulu Port, Sime Austral, Perbadanan Putrajaya Holdings, Syarikat Air Johor, ORYX, Carsem, Unisem etc.

     

    Professionally trained in mechanical engineering, he is positive and lively in his approach. He livens his audience by always providing interactive and energetic presentation of his material in a comprehensive and easy to use format of ideas that work. His participants describe him as a very creative, fun and lively trainer who sets high standards.

     

    (SBL Khas / HRD Corp Claimable Course)

    TRAINING FEE

    2 days Face-to-Face Public Program

    RM 2,407.00/pax

    (excluded 8% SST)

    Group Registration: Register 3 participants from the same organization, the 4th participant is FREE.
    (Buy 3 Get 1 Free) if
    Register before 15 Sept 2025.

    Please act fast to grab your favourite training program!

      

    We hope you find it informative and interesting and we look forward to seeing you soon.

    Please act fast to grab your favorite training program!

    Please call 012-588 2728 or email to pearl-otc@outlook.com

     

    Do forward this email to all your friends and colleagues who might be interested to attend these programs

     

    If you would like to unsubscribe from our email list at any time, please simply reply to the e-mail and type Unsubscribe in the subject area.

    We will remove your name from the list and you will not receive any additional e-mail

     

    Thanks 

    Regards

    Pearl


    by "pearl@otcsb.com.my" <pearl@otcsb.com.my> - 02:02 - 26 Jun 2025
  • Quality Doors at Competitive Prices – We can be your Good Partner Today!

    Hi Friend,  

    How are you doing?


    My Name Is Kyoxilo, My Factory Make Interior Door & Exterior Security Door

    I See You Are In Construction Field

    So I Contact With You For Business Opportunities With You.

    If You Still Need Doors, Please Contact My Number: +8615372708517 (Whatsap/Wechat)

    Thank You & Wait For Your Reply.

     

    Best Regards, 

    Kio: +8615372708517 (Whatsap  Id / Wechat Id)

    Zhejiang Jiangshan Xupai Doors Industry Co.,Ltd.

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    by "Sales108" <Sales108@xpdoor.com> - 01:35 - 26 Jun 2025
  • Don’t miss out on ClickFunnels Connect
    This is your chance to meet other local Funnel Hackers!

    Picture this…

     

    A year from now, there will be hundreds (maybe thousands) of small pockets of Funnel Hackers meeting up around the world...

     

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    That’s what ClickFunnels Connect is building!!

     

    How cool will that be?? HURRY and RSVP… There are events happening THIS WEEK!

     

    BROWSE CLICKFUNNELS CONNECT EVENTS NEAR YOU AND RSVP TO ATTEND FREE! >>

    ClickFunnels Connect Events

    Some rooms will only have five people. Some have 20. Some will have hundreds… But the conversations are local, real, and in-person!

     

    AND… Just so you know… Both Russell and I (And a lot of other familiar faces you might recognize) are planning to randomly attend dozens of these a year! Where… Who knows! It might be the one you attend! 

     

    BROWSE MEET-UPS HERE and see when and where the local CF Connect events are… 

     

    Or, if there’s nothing in your area… You can lead the charge and a ClickFunnels Connect host! APPLY TO BE A HOST HERE >>

     

    Either way, this is your invite to be part of something that’s growing into one of the most valuable parts of the Funnel Hacker community.

     

    Todd Dickerson

    © Etison LLC 

     

    By reading this, you agree to all of the following: You understand this to be an expression of opinions and not professional advice. You are solely responsible for the use of any content and hold Etison LLC and all members and affiliates harmless in any event or claim.

     

    If you purchase anything through a link in this email, you should assume that we have an affiliate relationship with the company providing the product or service that you purchase, and that we will be paid in some way. We recommend that you do your own independent research before purchasing anything.

     

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    To make sure you keep getting these emails, please add us to your address book or whitelist us.  If you don't want to receive any other emails, click on the unsubscribe link below.

     

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    by "Todd Dickerson (ClickFunnels)" <noreply@clickfunnelsnotifications.com> - 11:41 - 26 Jun 2025
  • Create a unique project: water jet and the secrets of mosaic design

    Dear Info,

     

    My name is Judy, say hello to you from Xiamen Hibo Stone.

     

    With over 20 years of experience in the stone mosaic, waterjet, and tile industry, we specialize in providing high-quality materials and solutions tailored to your needs.

     

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    Add: Rm402, No.7 Bldg of Xinglinwan Business Center, Jimei District, Xiamen, China

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    www.hibostone.com

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    by "Wheat Obey" <obeywheat878@gmail.com> - 11:37 - 26 Jun 2025
  • Database Indexing Demystified: Index Types and Use-Cases

    Database Indexing Demystified: Index Types and Use-Cases

    In this article, we will explore the basic concept of database indexing and different index types.
    ͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­͏     ­
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    When query performance degrades, most engineers tend to reach for the application code first to identify issues. 

    However, the root cause can also reside closer to the data at the storage level, and indexing could be the difference between a targeted lookup and a blind table scan that negatively impacts performance. With the right index in place, a query that once sifted through millions of rows can return results in milliseconds.

    As datasets grow, the cost of scanning becomes untenable. Databases store data in pages, rows, and blocks, which are not optimized for arbitrary reads. Without indexes, every query that filters or sorts must inspect more rows than necessary. Multiply that overhead by thousands of queries per second, and systems start to buckle under I/O pressure.

    Indexing solves this by narrowing the search space. Instead of traversing the entire table, the database engine uses a precomputed structure to jump closer to the target, much like flipping straight to the index of a book instead of reading every page.

    But not all index types behave the same way. Some are built for fast key lookups. Others optimize range scans. Some improve performance for specific queries while adding overhead elsewhere. 

    In this article, we will explore the basic concept of database indexing and different index types. We will also understand what each index type does, when it helps, and what it costs. 

    What is a Database Index?...

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    by "ByteByteGo" <bytebytego@substack.com> - 11:36 - 26 Jun 2025
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